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How to Apply Credit Memos & Discounts before Payment - QB Online Banking

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      03-02-2012, 08:34 PM

I am having the hardest time with entering the remittances in Quickbooks from one of our biggest customers.

They make payments via ACH directly to our bank account and email the remittance advise to me. I have a few that are 2 pages long, that use multiple credits I issued for returns of products, as well as discounts they took based on our sales terms with them.

Here is the problem. I use online banking in Quickbooks. So, before I can download the amount that they actually paid us I have to somehow apply the credits and discounts they took.

The invoices all total $11,490, but after discounts and credits, their payment to us comes to $1,881.00. I can't download $1,881 to match up with $11,490 worth of invoices until I apply the discounts and credits.

Please help! I've spent way too many hours on this trying to figure it out.
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