Accountant Forums


Reply
Thread Tools

Backup Problem in Quicken 2011

 
 
Ken Blake
Guest
Posts: n/a
Thanked:
 
      07-02-2011, 06:55 PM
I'm running Quicken 2011 Premier, Release R 8(20.1.8.6). I backup my
qdf file to my hard drive every couple of days, then copy the backup
to a thumb drive.

Today, for the first time, the backup failed. I get the message
"Unable to open source file." When I click OK, I then get the message
"Quicken cannot open the data file because it is in use by some other
application. Please close that application and try again."

Clicking OK then gets me the message "Unable to re-load current file
after copy."

Clicking File, and then my checked qdf file, then reloads the file
without a problem.

I've shut down Quicken and tried again, but exactly the same thing
happens.

Anyone know what might be wrong and how to correct it?


--
Ken Blake
 
Reply With Quote
 
 
 
 
Bert Hyman
Guest
Posts: n/a
Thanked:
 
      07-02-2011, 07:03 PM
In news:(E-Mail Removed) Ken Blake
<(E-Mail Removed)> wrote:

> Anyone know what might be wrong and how to correct it?


Are you using Avira's anti-virus product?

Their latest major update (Service Pack 2, they called it), released in
the past week or so, has introduced a timing problem which presents
itself by applications receiving a "sharing violation" status when they
try to open some files, some times. It's entirely random, but I found
that once it started on any particular file, it would continue on
repeated retries.

Turning off the "ProActiv" heuristic is the most recently suggested fix.

--
Bert Hyman St. Paul, MN (E-Mail Removed)
 
Reply With Quote
 
 
 
 
Ken Blake
Guest
Posts: n/a
Thanked:
 
      07-02-2011, 07:59 PM
On 02 Jul 2011 19:03:04 GMT, Bert Hyman <(E-Mail Removed)> wrote:

> In news:(E-Mail Removed) Ken Blake
> <(E-Mail Removed)> wrote:
>
> > Anyone know what might be wrong and how to correct it?

>
> Are you using Avira's anti-virus product?
>
> Their latest major update (Service Pack 2, they called it), released in
> the past week or so, has introduced a timing problem which presents
> itself by applications receiving a "sharing violation" status when they
> try to open some files, some times. It's entirely random, but I found
> that once it started on any particular file, it would continue on
> repeated retries.
>
> Turning off the "ProActiv" heuristic is the most recently suggested fix.



Thanks for the suggestion, but no, I use NOD32.


--
Ken Blake
 
Reply With Quote
 
Ken Blake
Guest
Posts: n/a
Thanked:
 
      07-02-2011, 08:08 PM
On Sat, 02 Jul 2011 12:59:35 -0700, Ken Blake <(E-Mail Removed)>
wrote:

> On 02 Jul 2011 19:03:04 GMT, Bert Hyman <(E-Mail Removed)> wrote:
>
> > In news:(E-Mail Removed) Ken Blake
> > <(E-Mail Removed)> wrote:
> >
> > > Anyone know what might be wrong and how to correct it?

> >
> > Are you using Avira's anti-virus product?
> >
> > Their latest major update (Service Pack 2, they called it), released in
> > the past week or so, has introduced a timing problem which presents
> > itself by applications receiving a "sharing violation" status when they
> > try to open some files, some times. It's entirely random, but I found
> > that once it started on any particular file, it would continue on
> > repeated retries.
> >
> > Turning off the "ProActiv" heuristic is the most recently suggested fix.

>
>
> Thanks for the suggestion, but no, I use NOD32.



However, NOD32 had something turned on in Advanced Setup called
Advanced Heuristics (whatever that is). Following your suggestion, I
turned that off, and it solved the problem. Thanks again!

The backup completed without a problem, but I was left with the
(minor) part of the problem that I've had for several weeks now: When
the backup finishes, I then get the message "Quicken cannot open the
data file because it is in use by some other application. Please close
that application and try again."

Clicking OK then gets me the message "Unable to re-load current file
after copy."

Clicking File, and then my checked qdf file, then reloads the file
without a problem, so it's a slight nuisance, but not really much of a
problem.


--
Ken Blake
 
Reply With Quote
 
Andrew Rossmann
Guest
Posts: n/a
Thanked:
 
      07-03-2011, 01:36 PM
In article <(E-Mail Removed)>,
(E-Mail Removed)d says...
> > Thanks for the suggestion, but no, I use NOD32.

>
>
> However, NOD32 had something turned on in Advanced Setup called
> Advanced Heuristics (whatever that is). Following your suggestion, I
> turned that off, and it solved the problem. Thanks again!
>
> The backup completed without a problem, but I was left with the
> (minor) part of the problem that I've had for several weeks now: When
> the backup finishes, I then get the message "Quicken cannot open the
> data file because it is in use by some other application. Please close
> that application and try again."
>
> Clicking OK then gets me the message "Unable to re-load current file
> after copy."
>
> Clicking File, and then my checked qdf file, then reloads the file
> without a problem, so it's a slight nuisance, but not really much of a
> problem.


As a quick check, try TEMPORARILY completely disabling your AntiVirus
and see what happens.

--
If there is a no_junk in my address, please REMOVE it before replying!
All junk mail senders will be prosecuted to the fullest extent of the
law!!
http://home.comcast.net/~andyross
 
Reply With Quote
 
Han
Guest
Posts: n/a
Thanked:
 
      07-03-2011, 02:23 PM
Andrew Rossmann <andysnewsreply@no_junk.comcast.net> wrote in
news:(E-Mail Removed)-september.org:

> In article <(E-Mail Removed)>,
> (E-Mail Removed)d says...
>> > Thanks for the suggestion, but no, I use NOD32.

>>
>>
>> However, NOD32 had something turned on in Advanced Setup called
>> Advanced Heuristics (whatever that is). Following your suggestion, I
>> turned that off, and it solved the problem. Thanks again!
>>
>> The backup completed without a problem, but I was left with the
>> (minor) part of the problem that I've had for several weeks now: When
>> the backup finishes, I then get the message "Quicken cannot open the
>> data file because it is in use by some other application. Please close
>> that application and try again."
>>
>> Clicking OK then gets me the message "Unable to re-load current file
>> after copy."
>>
>> Clicking File, and then my checked qdf file, then reloads the file
>> without a problem, so it's a slight nuisance, but not really much of a
>> problem.

>
> As a quick check, try TEMPORARILY completely disabling your AntiVirus
> and see what happens.


My spouse has been chewing my ear off with a problem she has backing up
her genealogy ("TMG" program) databases, since about June 26. Something
like file in use by another program. Turning off the heuristics thingy
didn't help completely, but turning of Avira temporarily may have. I
will keep monitoring this thread for more solutions. Any advice as to
how exactly to report this to Avira?
 
Reply With Quote
 
Bert Hyman
Guest
Posts: n/a
Thanked:
 
      07-03-2011, 02:37 PM
In news:Xns9F1769B14251Aikkezelf@216.151.153.40 Han <(E-Mail Removed)>
wrote:

> My spouse has been chewing my ear off with a problem she has backing up
> her genealogy ("TMG" program) databases, since about June 26. Something
> like file in use by another program. Turning off the heuristics thingy
> didn't help completely, but turning of Avira temporarily may have. I
> will keep monitoring this thread for more solutions. Any advice as to
> how exactly to report this to Avira?


First, register at http://forum.avira.com/wbb/. Then visit the forum for
the product you're using (probably AV Premium or AV Premium Security Suite)
where you'll find lots of people with the same problem.

For reasons that I don't understand, once registered you'll be able to make
new posts of your own, but you can't comment on others until you've been
granted "Community Member" status which you get by applying through the
"Usergroups" tab of your profile.

They'll probably ask you to report your problem formally via

http://www.avira.com/en/support-phon...t-for-consumer

They'll ask for a system info report from you which you get by downloading
and running the "Support Collector."

http://www.avira.com/en/support-down...port-collector

--
Bert Hyman St. Paul, MN (E-Mail Removed)
 
Reply With Quote
 
Marc Auslander
Guest
Posts: n/a
Thanked:
 
      07-03-2011, 02:45 PM
Forgive the question but ... you have rebooted your system? Because
in my experience, windows sometimes marks a file busy when it's not,
and then reboot is the only fix I know about.
 
Reply With Quote
 
Han
Guest
Posts: n/a
Thanked:
 
      07-03-2011, 03:25 PM
Marc Auslander <(E-Mail Removed)> wrote in
news:(E-Mail Removed):

> Forgive the question but ... you have rebooted your system? Because
> in my experience, windows sometimes marks a file busy when it's not,
> and then reboot is the only fix I know about.
>

No, that's NOT the problem here ...
 
Reply With Quote
 
Robert Neville
Guest
Posts: n/a
Thanked:
 
      07-03-2011, 04:32 PM
Marc Auslander <(E-Mail Removed)> wrote:

>Forgive the question but ... you have rebooted your system? Because
>in my experience, windows sometimes marks a file busy when it's not,
>and then reboot is the only fix I know about.


Another possibility is if you have a continuous backup program running. I found
when I have Memeo (came with an external drive) running, I can open and read
email messages in Thunderbird, but I can't delete them.
 
Reply With Quote
 
 
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Divorced in 2011 - how file taxes with IRS/NYS for 2011? Wally Tax 5 03-18-2012 03:42 AM
Quicken Premiere 2011 R5 - need to set some backup settings again JohnA Quicken 4 01-26-2012 05:36 AM
Downloading 2011 security transactions into turbo tax 2011 Fen Quicken 5 01-04-2012 01:53 AM
CCH Tax News Headlines - June 1, 2011 Federal Headlines: 6/1/2011 - Final Re TaxService@aol.com Tax 0 06-01-2011 04:06 PM
Quicken 2011: deleting backup files? Jeff@nospam.invalid Quicken 5 02-24-2011 08:08 PM


All times are GMT. The time now is 02:28 PM.
Posts in this forum do not constitute the advice of AccountantForums.com or its members. Financial advice should always be taken from qualified advisors before committing to a financial decision.