Antonyquant,
Are you sure that item exists in HQ? Are you using the exact item to test with in the other stores?
Maybe HQ was busy and timed out.
--
Jeff
Check Point Software
Search this newsgroup --
http://tinyurl.com/2lmk4w (Stolen from DRS)
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"antonyquant" <> wrote in message news:1c4d4bf5-f67d-4b0e-a332-...
HQ was successfully contact but didnt not have any information about
the item.
this is coming up at one store from a branch of 5 whereby all the
other locations are working fine, from a configuration point of view
its setup correctly and as the message suggests it can contact HQ
fine.....
has anyone experienced this error?....
