Default Mail Client problems with QuickBooks Point of Sale

Hi All,

I have a customer with three Quick Books Point of
Sale V9 (POS) workstations (XP-Pro SP3). On one
of the three workstations, Thunderbird V2.x and
POS get along perfectly. So, it does work.

On the other two workstations, POS insists I use
Outlook. The error message that comes up tells me to
set my default eMail client to something else if
I do not want Outlook, which is not installed.

I have gone into Control Panel, Internet Options,
Programs and set eMail client to Thunderbird.
No POS joy.

I have even set the default eMail to Hotmail, then
started Thunderbird and let Thunderbird's automatic
checker set it back. No Joy.

I upgraded one of the two workstations to Thunderbird 3.
Still no joy.

And, I am able to open Windows Explorer, right click
on a file, click on Send To and send it to Thunderbird
without a problem.

Is there some obscure registry setting the first workstation
has that the other two do not? Anyone know how to
workaround this problem?

Many thanks,
-T

Different Operating Systems or even Client versions can have a profound effect on software interaction.

The easy fix would be to just use outlook. I know this makes the tech-snobs grimace, but for better of for worse QB is designed to be used with Outlook. They can continue to send and receive your emails through Thunderbird, but if you want to integrate your QuickBooks and your Email, you may just need to configure your Outlook, too.