GWB wrote:
> On Tue, 7 Aug 2007 17:04:36 -0400, "Allan Martin" <>
> wrote:
>
>> "Terri" <> wrote in message
>> news:v4-...
>>> Well - spent 2 hours on the phone with QB and they insist I have to
>>> uninstall and reinstall so - I have made the decision to keep the program
>>> I have and call it quits. They are very very polite at QB except for one
>>> Customer Service young lady who said "Well..this just is NOT my day!", but
>>> they say they cannot reset the license....thanks for your advice!
>>
>> Why you couldn't make that decision before wasting the time of the good
>> folks at Intuit boggles the mind. The 2 hours they spend with you could have
>> been spent helping people with real problems.
>>
>>
>>
>>> "hatesspam" <> wrote in message
>>> news:Ll3ui.53$...
>>>> "Terri" <> wrote in message
>>>> news:. ..
>>>>> It is a loooong story. I purchased a copy of QB2007 and installed it on
>>>>> my computer. Then I saw the program on sale at my local Office Max store
>>>>> for a good deal less. QB says they will refund the entire amount of my
>>>>> original > sale and that I have to use the new license number. Now - if
>>>>> they bvoid the original one, do I have to reinstall the new program???
>>>> No. You shouldn't have to. But it just might be locked by Intuit so that
>>>> you are forced. Your QBfile will not be affected by a reinstall (so long
>>>> as you don't delete it!), but there should be a way to reset the license.
>>>> I would call back the folks who are issuing your refund for the method.
>>>>
>>>
>
>
> How much didja save? <BG>
WOW, saved $5 and spent $500 on the phone!
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