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Problem with Quicken Premier 2009

 
 
hashky
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      10-24-2009, 05:50 PM
I have been running Update 5. Update 6 caused Quicken to close
(crashes) when I clicked on Accept when there was a date change, so I
went back to Update 5.

I had not had the problems with Update 7 that John Pollard pointed out
in an earlier post "How do you get quicken updates?"

However; when I click on the last Accept if there is a date change
Quicken closes (crashes). The difference between Update 6 and 7 is that
Update 7 only does it on the last item only. And the item is entered
properly. So I merely have restart Quicken. The dates have been
changed and I can continue normally.

I have to decide whether to reinstall Update 5 and run it with it's
annoyances - asking me if I want to update every time I download
anything, or Update 7 that merely crashes Quicken on the last Accept
when accepting a date change.

Ron
 
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John Pollard
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      10-24-2009, 07:46 PM
hashky wrote:
> I have been running Update 5. Update 6 caused Quicken to close
> (crashes) when I clicked on Accept when there was a date change, so I
> went back to Update 5.
>
> I had not had the problems with Update 7 that John Pollard pointed out
> in an earlier post "How do you get quicken updates?"
>
> However; when I click on the last Accept if there is a date change
> Quicken closes (crashes). The difference between Update 6 and 7 is
> that Update 7 only does it on the last item only. And the item is
> entered properly. So I merely have restart Quicken. The dates have
> been changed and I can continue normally.
>
> I have to decide whether to reinstall Update 5 and run it with it's
> annoyances - asking me if I want to update every time I download
> anything, or Update 7 that merely crashes Quicken on the last Accept
> when accepting a date change.


What happens if, when you get to that last transaction to accept, you
click "Accept All" instead of "Accept"?

--

John Pollard


 
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hashky
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      10-25-2009, 02:49 PM
I will give it at try.

John Pollard wrote:
> hashky wrote:
>> I have been running Update 5. Update 6 caused Quicken to close
>> (crashes) when I clicked on Accept when there was a date change, so I
>> went back to Update 5.
>>
>> I had not had the problems with Update 7 that John Pollard pointed out
>> in an earlier post "How do you get quicken updates?"
>>
>> However; when I click on the last Accept if there is a date change
>> Quicken closes (crashes). The difference between Update 6 and 7 is
>> that Update 7 only does it on the last item only. And the item is
>> entered properly. So I merely have restart Quicken. The dates have
>> been changed and I can continue normally.
>>
>> I have to decide whether to reinstall Update 5 and run it with it's
>> annoyances - asking me if I want to update every time I download
>> anything, or Update 7 that merely crashes Quicken on the last Accept
>> when accepting a date change.

>
> What happens if, when you get to that last transaction to accept, you
> click "Accept All" instead of "Accept"?
>

 
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hashky
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      10-28-2009, 08:14 PM
Only with Date Change and Payment Change is clicking on Accept a problem.

I have to Accept all the OTHER Transactions first. I accept them one at
a time by clicking on "Accept".

Then click on "Accept All" for all the Date Changes and Payment Changes.
If I click on any Date Change and Payment Change and click "Accept"
Quicken closes, or crashes.

I will have to live with it or reinstall Update 5, and put up with the
Upgrade nag.

Ron Spruell

hashky wrote:
> I will give it at try.
>
> John Pollard wrote:
>> hashky wrote:
>>> I have been running Update 5. Update 6 caused Quicken to close
>>> (crashes) when I clicked on Accept when there was a date change, so I
>>> went back to Update 5.
>>>
>>> I had not had the problems with Update 7 that John Pollard pointed out
>>> in an earlier post "How do you get quicken updates?"
>>>
>>> However; when I click on the last Accept if there is a date change
>>> Quicken closes (crashes). The difference between Update 6 and 7 is
>>> that Update 7 only does it on the last item only. And the item is
>>> entered properly. So I merely have restart Quicken. The dates have
>>> been changed and I can continue normally.
>>>
>>> I have to decide whether to reinstall Update 5 and run it with it's
>>> annoyances - asking me if I want to update every time I download
>>> anything, or Update 7 that merely crashes Quicken on the last Accept
>>> when accepting a date change.

>>
>> What happens if, when you get to that last transaction to accept, you
>> click "Accept All" instead of "Accept"?
>>

 
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John Pollard
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      10-28-2009, 08:53 PM
hashky wrote:
> Only with Date Change and Payment Change is clicking on Accept a
> problem.
> I have to Accept all the OTHER Transactions first. I accept them one
> at a time by clicking on "Accept".
>
> Then click on "Accept All" for all the Date Changes and Payment
> Changes. If I click on any Date Change and Payment Change and click
> "Accept" Quicken closes, or crashes.
>
> I will have to live with it or reinstall Update 5, and put up with the
> Upgrade nag.


Have you tried turning off the duplicate check number warning?

Edit > Preferences > Quicken Program > Notify

Uncheck "Warn if a check number is re-used".

--

John Pollard



 
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hashky
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      10-29-2009, 11:33 AM
John-

I don't have the foggiest idea why you would suggest this, but I will
give it a try and post back.

I only write about 1 check a month so maybe I don't need the duplicate
check number warning. I can't remember the last time I was notified
that I had a duplicate check number.

John Pollard wrote:
> hashky wrote:
>> Only with Date Change and Payment Change is clicking on Accept a
>> problem.
>> I have to Accept all the OTHER Transactions first. I accept them one
>> at a time by clicking on "Accept".
>>
>> Then click on "Accept All" for all the Date Changes and Payment
>> Changes. If I click on any Date Change and Payment Change and click
>> "Accept" Quicken closes, or crashes.
>>
>> I will have to live with it or reinstall Update 5, and put up with the
>> Upgrade nag.

>
> Have you tried turning off the duplicate check number warning?
>
> Edit > Preferences > Quicken Program > Notify
>
> Uncheck "Warn if a check number is re-used".
>

 
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hashky
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      10-30-2009, 11:24 AM
I turned of the duplicate check number warning. I got my first date
change today. I clicked Accept and Quicken closed. I tried it again
clicking on the Accept at the bottom of the page, Quicken closed.

I started Quicken for the 3rd time. This time I clicked on Accept All
and it worked. Quicken did not close, but continued normally.

This bug has been in the last 2 updates. It is discouraging that
Quicken is the "best" personal finance software available.

Any other off the wall suggestions? Other than the
uninstall/clean/reinstall that I have done at least 5 times.

Does Quicken 2010 do the same thing under XP?

Ron Spruell

John Pollard wrote:
> hashky wrote:
>> Only with Date Change and Payment Change is clicking on Accept a
>> problem.
>> I have to Accept all the OTHER Transactions first. I accept them one
>> at a time by clicking on "Accept".
>>
>> Then click on "Accept All" for all the Date Changes and Payment
>> Changes. If I click on any Date Change and Payment Change and click
>> "Accept" Quicken closes, or crashes.
>>
>> I will have to live with it or reinstall Update 5, and put up with the
>> Upgrade nag.

>
> Have you tried turning off the duplicate check number warning?
>
> Edit > Preferences > Quicken Program > Notify
>
> Uncheck "Warn if a check number is re-used".
>

 
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itk@silent.com
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      10-31-2009, 05:39 PM
hashky <(E-Mail Removed)> wrote:

>I turned of the duplicate check number warning. I got my first date
>change today. I clicked Accept and Quicken closed. I tried it again
>clicking on the Accept at the bottom of the page, Quicken closed.
>
>I started Quicken for the 3rd time. This time I clicked on Accept All
>and it worked. Quicken did not close, but continued normally.
>
>This bug has been in the last 2 updates. It is discouraging that
>Quicken is the "best" personal finance software available.
>
>Any other off the wall suggestions? Other than the
>uninstall/clean/reinstall that I have done at least 5 times.
>
>Does Quicken 2010 do the same thing under XP?


I have been told that this was fixed in 2010. I have not seen it
happen with 2010, although I don't change payments very often.


>
>Ron Spruell
>
>John Pollard wrote:
>> hashky wrote:
>>> Only with Date Change and Payment Change is clicking on Accept a
>>> problem.
>>> I have to Accept all the OTHER Transactions first. I accept them one
>>> at a time by clicking on "Accept".
>>>
>>> Then click on "Accept All" for all the Date Changes and Payment
>>> Changes. If I click on any Date Change and Payment Change and click
>>> "Accept" Quicken closes, or crashes.
>>>
>>> I will have to live with it or reinstall Update 5, and put up with the
>>> Upgrade nag.

>>
>> Have you tried turning off the duplicate check number warning?
>>
>> Edit > Preferences > Quicken Program > Notify
>>
>> Uncheck "Warn if a check number is re-used".
>>

 
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hashky
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      11-04-2009, 05:02 PM
John-

What problems does the Update 7 updated patch posted by Dr. Chuck fix?

http://quicken.intuit.com/support/ar...ates/7154.html

It is definitely different than the original Update 7.


John Pollard wrote:
> hashky wrote:
>> Only with Date Change and Payment Change is clicking on Accept a
>> problem.
>> I have to Accept all the OTHER Transactions first. I accept them one
>> at a time by clicking on "Accept".
>>
>> Then click on "Accept All" for all the Date Changes and Payment
>> Changes. If I click on any Date Change and Payment Change and click
>> "Accept" Quicken closes, or crashes.
>>
>> I will have to live with it or reinstall Update 5, and put up with the
>> Upgrade nag.

>
> Have you tried turning off the duplicate check number warning?
>
> Edit > Preferences > Quicken Program > Notify
>
> Uncheck "Warn if a check number is re-used".
>

 
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John Pollard
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      11-04-2009, 05:40 PM
hashky wrote:
> What problems does the Update 7 updated patch posted by Dr. Chuck fix?
>
> http://quicken.intuit.com/support/ar...ates/7154.html
>
> It is definitely different than the original Update 7.


If by different, you mean the patch file is a different size, or something
along those lines, I wouldn't be surprised.

I don't think that the updated patch altered anything about the way
Quicken works (from what the first patch did), I think the change was to
correct problems getting the patch installed.

I never had the original problem that was reported; but I didn't try to
install the patch until a bit after it was first released. I don't even
know if what I installed was the original, or the modified version.

Quite a few people have reported successfully installing the updated patch
.... quite a few other people have reported not being able to install it.
So now, Intuit sounds like they are working on a second update to the
patch.

--

John Pollard


 
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