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Restocking Fee on Credit memo

 
 
BrianW
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      11-01-2007, 06:26 PM
How can I enter a restocking fee on a credit memo. Say I sell an item for
$100 and my customer returns it. I create a credit memo and it credits them
for $100, how can I charge a 10% fee for restock and have the calculation
done for $10 and the total credit $90.

Thanks,. Brian
 
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Lance [MSFT]
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      11-02-2007, 07:54 PM

Brian, If you used an item line to record the items sold and retruned, then
you can set the discount column on each line to 10% or whatever your charge
is. This will reduce the credit memo by that percentage. The total amount
for the restocking fee is the column total for the discount column. The
difference between the invoice and the credit memo remains in the income
account(s) for your items.

If you want to record restocking fees to a different income account than the
the ones used by the items, then add another line at the end of the invoice,
choose your restocking fee account (or item) set the quantity to -1 so the
line amount will be deducted from the total, and set the amount for the line
to the restocking fee amount.

This posting provided AS IS with no rights or warrenty.



"BrianW" wrote:

> How can I enter a restocking fee on a credit memo. Say I sell an item for
> $100 and my customer returns it. I create a credit memo and it credits them
> for $100, how can I charge a 10% fee for restock and have the calculation
> done for $10 and the total credit $90.
>
> Thanks,. Brian

 
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BrianW
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      11-05-2007, 04:48 PM
That's what I was looking for.I was putting in a negative dollar amount
instead of the negative quantity.

Thanks for the help

"Lance [MSFT]" wrote:

>
> Brian, If you used an item line to record the items sold and retruned, then
> you can set the discount column on each line to 10% or whatever your charge
> is. This will reduce the credit memo by that percentage. The total amount
> for the restocking fee is the column total for the discount column. The
> difference between the invoice and the credit memo remains in the income
> account(s) for your items.
>
> If you want to record restocking fees to a different income account than the
> the ones used by the items, then add another line at the end of the invoice,
> choose your restocking fee account (or item) set the quantity to -1 so the
> line amount will be deducted from the total, and set the amount for the line
> to the restocking fee amount.
>
> This posting provided AS IS with no rights or warrenty.
>
>
>
> "BrianW" wrote:
>
> > How can I enter a restocking fee on a credit memo. Say I sell an item for
> > $100 and my customer returns it. I create a credit memo and it credits them
> > for $100, how can I charge a 10% fee for restock and have the calculation
> > done for $10 and the total credit $90.
> >
> > Thanks,. Brian

 
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