NAV Intuit Bundle $40 rebate Cdn.

Hi everyone. I didn't know where else to turn so I'm hoping someone has some
ideas or prior experience. I'm a Canadian who downloaded QuickTax Standard
and in turn also purchased Norton Anti-Virus 2003 through the intuit.ca
website. The purchase also mentioned that with rebates, Norton AV would be
FREE. Well to put it bluntly, it's not free...in fact there are NO
rebates...at least not according to Symantec. I applied for the $40 NAV
Intuit Bundle rebate and after 3 months, received a card from Symantec
telling me that "More than one product must be purchased in order to qualify
for the rebate"

Well of course that's BS since I DID buy both and followed the directions
EXACTLY from Intuit. I called the support number on the postcard and after
being put on hold several times, was finally told that the rebate doesn't
apply to Internet purchasers! But the support guy did say he'll check into
it and call me back within 72 hours. I'm pretty doubtful I'll ever hear
back. You can't contact Intuit...at least I'm not paying for a long distance
call or any support fee. Their online chat function no longer works...on
either the Canadian OR U.S. site!

Sorry about the long message but I'd like to know if anyone else bought
these products online from Intuit and actually received their rebate(s). Any
ideas what I should do or who to complain to?

Thanks!

Regards,
Mike
Toronto, Ontario, Canada

Great. I have actually applied for a rebate from them in the past and I did
receive it. But this time it looks like I'm out of luck. If they had a
storefront operation you could go in there and raise hell but in this case
you have no where to turn to.

Thanks for your input.

Mike

<> wrote in message
news:...
> On Thu, 26 Jun 2003 15:47:54 -0400, "Mikey" <> wrote:
>
> >received a card from Symantec telling me
>
> DO NOT TRUST Symantec! I have been trying to get a rebate from them
> for months. They claim I did not send in the required items, but the
> items I sent match their list exactly. I copied what I sent and sent
> them the copies TWICE, at their request. They are now ignoring any
> contact.
>
> DO NOT but anything from Symantec, and don't fall for their 'rebate'
> offers!
>
> jen
>
>

Mike - wrong forum! This is about Quicken/Intuit, not Symantec.

--
Regards -

- Andrew
"Mikey" <> wrote in message
news:WriMa.954$...
> There's hope! A Symantec rep actually called back and left a message
saying
> they corrected the error and I will receive the rebate in 6 to 8 weeks. So
> I'll wait and see!
>
> Mike
>
> "Mikey" <> wrote in message
> news:P4_Ka.726$...
> > Great. I have actually applied for a rebate from them in the past and I
> did
> > receive it. But this time it looks like I'm out of luck. If they had a
> > storefront operation you could go in there and raise hell but in this
case
> > you have no where to turn to.
> >
> > Thanks for your input.
> >
> > Mike
> >
> > <> wrote in message
> > news:...
> > > On Thu, 26 Jun 2003 15:47:54 -0400, "Mikey" <> wrote:
> > >
> > > >received a card from Symantec telling me
> > >
> > > DO NOT TRUST Symantec! I have been trying to get a rebate from them
> > > for months. They claim I did not send in the required items, but the
> > > items I sent match their list exactly. I copied what I sent and sent
> > > them the copies TWICE, at their request. They are now ignoring any
> > > contact.
> > >
> > > DO NOT but anything from Symantec, and don't fall for their 'rebate'
> > > offers!
> > >
> > > jen
> > >
> > >
> >
> >
>
>