Cannot Open Status.Dat

Discussion in 'Peachtree Accounting' started by Daniel Bohner, Oct 4, 2004.

  1. Howdy all,

    I'm a support guy - not a PeachTree person, so help me where you can.

    My client has about six machines access Peachtree on a shared server
    drive. Starting last week - one machine would get an error message
    stating "cannot open p:\peachw\company\status.dat" (slightly changed
    to accomidate file structure).

    One machine was affected by the issue last week. I checked the share
    and the users was able to update create and delete files (test.txt -
    that I created). After trying a lot of stuff I removed PeachTree and
    reinstalled - after the reinstallation they were able to access
    PeachTree.

    This morning four machines were not able to access (and they got the
    same error message - cannot open status.dat). Later in the morning
    all but one machine was able to get into PeachTree.

    Anyone have an idea what might be going on?

    Your time and contributions are appreciated!

    Daniel Bohner

    www.existinglight.net
    208.250.1917
     
    Daniel Bohner, Oct 4, 2004
    #1
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  2. Most interesting. I had a similar problem happen to me on 1 October. When
    I try to start up PCAW, I get a series of error messages that say: "File
    system error number: 20 {path to status.dat, company.dat, options.dat, etc}"
    before I can even get to a point where I can select a menu. The unhelpful
    explanation for this message is that it is "related to swap file space; run
    defragmentation and chkdsk". I did in fact have a swap space shortage as a
    result of a recent memory upgrade, but fixing that did not fix the error.

    Even more interesting, I am able to run PCAW when logged in as
    administrator, but not when logged in as myself. I was running PCAW
    without setting up user accounts, but even setting up specific accounts for
    myself did not fix the problem.

    This appears to be some kind of permissions problem, but a check of file and
    directory attributes offers no clues as to what kind of problems they might
    be.

    -- --------------------
    F. Deinlein
    (remove xxx)


    "Daniel Bohner" <> wrote in message
    news:...
    > Howdy all,
    >
    > I'm a support guy - not a PeachTree person, so help me where you can.
    >
    > My client has about six machines access Peachtree on a shared server
    > drive. Starting last week - one machine would get an error message
    > stating "cannot open p:\peachw\company\status.dat" (slightly changed
    > to accomidate file structure).
    >
    > One machine was affected by the issue last week. I checked the share
    > and the users was able to update create and delete files (test.txt -
    > that I created). After trying a lot of stuff I removed PeachTree and
    > reinstalled - after the reinstallation they were able to access
    > PeachTree.
    >
    > This morning four machines were not able to access (and they got the
    > same error message - cannot open status.dat). Later in the morning
    > all but one machine was able to get into PeachTree.
    >
    > Anyone have an idea what might be going on?
    >
    > Your time and contributions are appreciated!
    >
    > Daniel Bohner
    >
    > www.existinglight.net
    > 208.250.1917
     
    Fred Deinlein, Oct 4, 2004
    #2
    1. Advertisements

  3. Do you have all of your network drive mappings set to re-connect at
    boot/logon? And in sync with your datapath= statement in your
    [peachtree].ini file? If not, users can throw on Zip drives or
    thumb/jump drives that can screw up your drive designations and, hence,
    your Peachtree network datapath.

    In any event, trouble-shooting step number one is always re-boot the
    troublesome machine (step number two often being re-boot the "server"
    machine). Hopefully this will re-establish the network drive/share (in
    accordance with the datapath= statement) and Peachtree will be happy,
    happy, happy again.

    Naturally, since the data is sitting in a network share, users can
    manually navigate to the data from the Peachtree "Open Company" routine,
    even map a network drive to it, but this is usually a wee bit too
    cumbersome and technical for your Average Joe user who just wants his
    software to work so they can see how much cash came in today.

    Daniel Bohner wrote:
    > Howdy all,
    >
    > I'm a support guy - not a PeachTree person, so help me where you can.
    >
    > My client has about six machines access Peachtree on a shared server
    > drive. Starting last week - one machine would get an error message
    > stating "cannot open p:\peachw\company\status.dat" (slightly changed
    > to accomidate file structure).
    >
    > One machine was affected by the issue last week. I checked the share
    > and the users was able to update create and delete files (test.txt -
    > that I created). After trying a lot of stuff I removed PeachTree and
    > reinstalled - after the reinstallation they were able to access
    > PeachTree.
    >
    > This morning four machines were not able to access (and they got the
    > same error message - cannot open status.dat). Later in the morning
    > all but one machine was able to get into PeachTree.
    >
    > Anyone have an idea what might be going on?
    >
    > Your time and contributions are appreciated!
    >
    > Daniel Bohner
    >
    > www.existinglight.net
    > 208.250.1917
     
    Ralph A. Jones, Oct 4, 2004
    #3
  4. I can't speak for the original poster of this problem, but in my case, I'm
    running on a stand-alone PC; no network drives are involved. Googling
    through some old postings, there are references to users having to set
    permissions to registry keys for individual users. I haven't tried that
    yet, but it didn't work for another person.
    --
    F. Deinlein
    (remove xxx)

    "Ralph A. Jones" <rajones@SPAM_ME_NOT_AT_tconl.com> wrote in message
    news:ZNh8d.6$...
    > Do you have all of your network drive mappings set to re-connect at
    > boot/logon? And in sync with your datapath= statement in your
    > [peachtree].ini file? If not, users can throw on Zip drives or
    > thumb/jump drives that can screw up your drive designations and, hence,
    > your Peachtree network datapath.
    >
    > In any event, trouble-shooting step number one is always re-boot the
    > troublesome machine (step number two often being re-boot the "server"
    > machine). Hopefully this will re-establish the network drive/share (in
    > accordance with the datapath= statement) and Peachtree will be happy,
    > happy, happy again.
    >
    > Naturally, since the data is sitting in a network share, users can
    > manually navigate to the data from the Peachtree "Open Company" routine,
    > even map a network drive to it, but this is usually a wee bit too
    > cumbersome and technical for your Average Joe user who just wants his
    > software to work so they can see how much cash came in today.
    >
    > Daniel Bohner wrote:
    > > Howdy all,
    > >
    > > I'm a support guy - not a PeachTree person, so help me where you can.
    > >
    > > My client has about six machines access Peachtree on a shared server
    > > drive. Starting last week - one machine would get an error message
    > > stating "cannot open p:\peachw\company\status.dat" (slightly changed
    > > to accomidate file structure).
    > >
    > > One machine was affected by the issue last week. I checked the share
    > > and the users was able to update create and delete files (test.txt -
    > > that I created). After trying a lot of stuff I removed PeachTree and
    > > reinstalled - after the reinstallation they were able to access
    > > PeachTree.
    > >
    > > This morning four machines were not able to access (and they got the
    > > same error message - cannot open status.dat). Later in the morning
    > > all but one machine was able to get into PeachTree.
    > >
    > > Anyone have an idea what might be going on?
    > >
    > > Your time and contributions are appreciated!
    > >
    > > Daniel Bohner
    > >
    > > www.existinglight.net
    > > 208.250.1917
     
    Fred Deinlein, Oct 4, 2004
    #4
  5. Daniel Bohner

    Carla F. Guest

    Another thing you might check on the problem computers is the .ini file -
    all versions of peachtree up to 2003 at least rely on an .ini file in the
    windows directory - opening that up in notepad you can see where the
    computer is looking for data and program files. PCW2003 is pcw100.ini but
    the older ones were something like paw70.ini. Can't remember exactly....
    It's pretty easy to look at and correct if it's not pointing the way you
    want it to.

    carla


    "Ralph A. Jones" <rajones@SPAM_ME_NOT_AT_tconl.com> wrote in message
    news:ZNh8d.6$...
    > Do you have all of your network drive mappings set to re-connect at
    > boot/logon? And in sync with your datapath= statement in your
    > [peachtree].ini file? If not, users can throw on Zip drives or thumb/jump
    > drives that can screw up your drive designations and, hence, your
    > Peachtree network datapath.
    >
    >
     
    Carla F., Oct 7, 2004
    #5
  6. Yes, the .ini file points to the right directory. At any rate, an .ini file
    error would not explain why I can run PCAW as administrator but not as a
    normal user.
    --
    F. Deinlein

    (remove xxx)
    "Carla F." <> wrote in message
    news:2slcnjF1mbj8eU1@uni-
    berlin.de...
    > Another thing you might check on the problem computers is the .ini file -
    > all versions of peachtree up to 2003 at least rely on an .ini file in the
    > windows directory - opening that up in notepad you can see where the
    > computer is looking for data and program files. PCW2003 is pcw100.ini but
    > the older ones were something like paw70.ini. Can't remember exactly....
    > It's pretty easy to look at and correct if it's not pointing the way you
    > want it to.
    >
    > carla
    >
    >
     
    Fred Deinlein, Oct 9, 2004
    #6
  7. Well, you got me on the right track, and I believe it was Mr. Gross' posting
    that said one had to be a Win2K Power User in order to run PCAW. I tried
    that and it solved the problem. I'm not sure I understand the rationale for
    this, but it seems to work while still not requiring that the user have the
    full privileges of Administrator.

    Thanks all for your suggestions.

    F. Deinlein
    (remove xxx)

    "John E. Wilfong" <> wrote in message
    news:...
    > Daniel Bohner wrote:

    [snip]
    > Hi Daniel,
    >
    > I think Fred Deinlein's posts are hitting on the solution to the problem.

    [snip]
    > notes. I believe Chad Gross was the original poster of these changes.

    Maybe he can chime in at this
    > point if this is found to be the problem you are experiencing.
    >
     
    Fred Deinlein, Oct 12, 2004
    #7
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