Download of historical prices is s-s-ss-l-l-l-o-o-o-o-w-w-w-w

Discussion in 'Quicken' started by Jim H, Jan 9, 2012.

  1. Jim H

    Jim H Guest

    I just upgraded from Quicken Deluxe 2011 to Quicken Deluxe 2012.
    Everything seems OK, except for download of historical prices. That
    takes a very long time. I decided to download quotes, which came down in
    a second or two, then it started to download historical prices as part
    of the quotes download. It started before I opened up me email program,
    selected the Quicken news group, and typed this post, and it is still
    going on. I've tried it several times, but it takes a very long time
    every time. I think it might have finished once, but I have waited for
    many minutes without it completing.

    I've uninstalled Quicken, and run QCleanUI. I've gone through the
    security list, and turned off downloads for many securities. None of
    these helped.

    I then tried downloading historical prices from the security window. If
    I clear the selections, and select the first 60 securities, they
    download fine, and finish in a second or less. If I increase the number
    to 62 or more, they fail. I tried selecting the securities after the
    first 60, and they work OK, so long as I don't select too many.

    This just looks like poor programming, but I'm open to any suggestions.
    Right now, I'm thinking of going back to Q2011.

    --
    Jim
     
    Jim H, Jan 9, 2012
    #1
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  2. Jim H

    Jim H Guest

    On 1/9/2012 4:12 PM, Jim H wrote:
    > I just upgraded from Quicken Deluxe 2011 to Quicken Deluxe 2012.
    > Everything seems OK, except for download of historical prices. That
    > takes a very long time. I decided to download quotes, which came down in
    > a second or two, then it started to download historical prices as part
    > of the quotes download. It started before I opened up me email program,
    > selected the Quicken news group, and typed this post, and it is still
    > going on. I've tried it several times, but it takes a very long time
    > every time. I think it might have finished once, but I have waited for
    > many minutes without it completing.
    >
    > I've uninstalled Quicken, and run QCleanUI. I've gone through the
    > security list, and turned off downloads for many securities. None of
    > these helped.
    >
    > I then tried downloading historical prices from the security window. If
    > I clear the selections, and select the first 60 securities, they
    > download fine, and finish in a second or less. If I increase the number
    > to 62 or more, they fail. I tried selecting the securities after the
    > first 60, and they work OK, so long as I don't select too many.
    >
    > This just looks like poor programming, but I'm open to any suggestions.
    > Right now, I'm thinking of going back to Q2011.
    >

    Last evening, I spent about two hours on chat with Intuit support. He
    had me delete the price history from the validate and repair menu. Then
    he had me download the historical prices again. He said it would take a
    long time, but would work OK after the initial download. Unfortunately,
    the following download attempt was just as long. It didn't fix the
    problem, and it screwed up my net worth numbers and history. I restored
    a backup, thanked him for trying, and let it go for the evening. It was
    still taking between 15 and 20 minutes to download historical prices.

    This morning, I downloaded prices again, and it was a bit quicker. It
    took only about 2-3 minutes instead of the 15 minutes prior. During the
    day, it has gotten even faster. It is not as quick as Q2011, but it is
    now tolerable at about 20 seconds, followed by another 15 seconds after
    the download has completed.

    I can't see much that is any better than Q2011, and it is slower
    overall, but it was only $19.99 with the coupon at Costco, and I would
    have to upgrade eventually, so I guess it will have to do. Perhaps when
    R5 is released, it will help the performance issues.

    --
    Jim
     
    Jim H, Jan 10, 2012
    #2
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