How to unvoid invoice?

Discussion in 'Quickbooks' started by Brett, May 16, 2004.

  1. Brett

    Brett Guest

    I have an invoice that was voided. It needs to be made active and the
    void removed. The invoice is now marked as paid, although there has
    been no payment applied. I'm assuming this is from the void. I go to
    edit and mark the invoice as pending. This message appears:

    Warning
    This transaction cannot be marked as pending since there are payments
    applied to it, or it contains a payment that has been cleared.

    Any idea what is going on and how I get the invoice back in service?

    Thanks,
    Brett
    QB Premier 2002
     
    Brett, May 16, 2004
    #1
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  2. Brett

    Tee Guest

    "Brett" <> wrote in message
    news:...
    > I have an invoice that was voided. It needs to be made active and the
    > void removed. The invoice is now marked as paid, although there has
    > been no payment applied. I'm assuming this is from the void. I go to
    > edit and mark the invoice as pending. This message appears:
    >
    > Warning
    > This transaction cannot be marked as pending since there are payments
    > applied to it, or it contains a payment that has been cleared.
    >
    > Any idea what is going on and how I get the invoice back in service?


    When an invoice is voided it should be zeroed out. If you're seeing a Paid
    with a balance then it couldn't have been voided. As for undoing a void, I
    didn't know you could. I'd just recreate the invoice.

    --
    Tara
     
    Tee, May 16, 2004
    #2
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  3. Brett

    L Guest

    "Brett" <> wrote in message
    news:...
    > I have an invoice that was voided.

    Voiding = all line items set to zero dollars

    > It needs to be made active and the
    > void removed.

    That is not possible.

    > The invoice is now marked as paid, although there has
    > been no payment applied. I'm assuming this is from the void.

    Yes. The void turned the invoice into a zero dollar transaction. It is
    marked as paid because there is no money due.

    > I go to
    > edit and mark the invoice as pending. This message appears:
    >
    > Warning
    > This transaction cannot be marked as pending since there are payments
    > applied to it, or it contains a payment that has been cleared.
    >
    > Any idea what is going on and how I get the invoice back in service?
    >

    You CAN'T get the invoice back in service. You voided it. The line items
    have been set to zero. What you can do is re-create the invoice.
     
    L, May 17, 2004
    #3
  4. Brett

    Arno Martens Guest

    On Mon, 17 May 2004 04:37:54 GMT, "L"
    <> , wrote:

    >"Brett" <> wrote
    >>
    >> Any idea what is going on and how I get the invoice back in service?
    >>

    >You CAN'T get the invoice back in service. You voided it. The line items
    >have been set to zero. What you can do is re-create the invoice.
    >

    In addition to that, I would type in the body of the voided invoice:

    REPLACED BY INVOICE # 1234 of 2004-May-17 (your own style date)

    That way an inexperienced, occasional user will be able in the future
    to reconstruct what happened.
    --
    Arno
     
    Arno Martens, May 17, 2004
    #4
  5. Brett

    battlelance Guest

    On Mon, 17 May 2004 08:12:15 -0400, Arno Martens
    <> wrote:


    >That way an inexperienced, occasional user will be able in the future
    >to reconstruct what happened.


    Why not just turn on audit trail?
     
    battlelance, May 17, 2004
    #5
  6. Brett

    Arno Martens Guest

    On Mon, 17 May 2004 14:55:58 GMT, battlelance
    <> , wrote:

    >On Mon, 17 May 2004 08:12:15 -0400, Arno Martens
    ><> wrote:
    >
    >
    >>That way an inexperienced, occasional user will be able in the future
    >>to reconstruct what happened.

    >
    >Why not just turn on audit trail?


    Yup, that's the normal thing an inexperienced, occasional user does
    all the time.
     
    Arno Martens, May 17, 2004
    #6
  7. Brett

    L Guest

    "battlelance" <> wrote in message
    news:...
    > On Mon, 17 May 2004 08:12:15 -0400, Arno Martens
    > <> wrote:
    >
    >
    > >That way an inexperienced, occasional user will be able in the future
    > >to reconstruct what happened.

    >
    > Why not just turn on audit trail?


    Audit trail will tell you the original invoice was voided.
    It will not tell you that the voided invoice was "REPLACED BY INVOICE# 1234
    of 2004-May-17"

    If there is only one user of the file, fine. But, if someone goes back
    months from now, and sees the voided invoice and wants to know why... a memo
    in the body makes sense - especially since this particular invoice was
    recreated.

    Mr. Martens gave excellent advice.
     
    L, May 17, 2004
    #7
  8. Brett

    battlelance Guest

    On Mon, 17 May 2004 17:22:22 GMT, "L"
    <> wrote:

    >Audit trail will tell you the original invoice was voided.
    >It will not tell you that the voided invoice was "REPLACED BY INVOICE# 1234
    >of 2004-May-17"


    Audit trail will tell you that an invoice was created for $X, and will
    show you that it was voided, as it should.

    This solution solves the original posters question of how to unvoid an
    invoice.
     
    battlelance, May 21, 2004
    #8
  9. Brett

    battlelance Guest

    On Mon, 17 May 2004 12:05:31 -0400, Arno Martens
    <> wrote:

    >>Why not just turn on audit trail?

    >
    >Yup, that's the normal thing an inexperienced, occasional user does
    >all the time.


    Do you have a point or are you just being a smartass?
     
    battlelance, May 21, 2004
    #9
  10. Brett

    Arno Martens Guest

    On Fri, 21 May 2004 14:39:31 GMT, battlelance
    <> , wrote:

    >On Mon, 17 May 2004 17:22:22 GMT, "L"
    ><> wrote:
    >
    >>Audit trail will tell you the original invoice was voided.
    >>It will not tell you that the voided invoice was "REPLACED BY INVOICE# 1234
    >>of 2004-May-17"

    >
    >Audit trail will tell you that an invoice was created for $X, and will
    >show you that it was voided, as it should.
    >
    >This solution solves the original posters question of how to unvoid an
    >invoice.
    >

    Oh, brilliant.
    Turning on the audit trail will, according to your statement above,
    "unvoid an invoice".
    --
    Arno



    30
     
    Arno Martens, May 21, 2004
    #10
  11. Brett

    Contractor1

    Joined:
    Jul 21, 2010
    Messages:
    1
    undo a voided invoice

    hey guys, I thought I would just let you know that I have successfully undid a void on an invoice by reentering the quantities only. It appears that quickbooks just sets the quantities to zero to void the invoice.
     
    Contractor1, Jul 21, 2010
    #11
  12. Brett

    ZestySea

    Joined:
    Aug 13, 2010
    Messages:
    1
    Yep, just wanted to say ...found this forum, which essentially says it can't be done - but apparently it can (as I read on another forum) - voiding zero out the numbers - if you re-enter the numbers - the invoice becomes active again
     
    ZestySea, Aug 13, 2010
    #12
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