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Discussion in 'Microsoft Money UK' started by Neil, Aug 23, 2004.

  1. Neil

    Neil Guest

    This has started happening to me every time I try to start Money. I can
    start it by launching the sample.mny file through Windows Explorer, but any
    attempt to open my real money file fails. I've tried repairing it to another
    file, when the log file reports no broken records in the original. I can't
    open the new "repaired" file either. I've tried installing the latest
    version of MDAC, to no avail.
    The App Signature from the error report dialog box is

    AppName: msmoney.exe AppVer: 12.0.0.613 ModName: unknown

    ModVer: 0.0.0.0 Offset: 00000000

    Help appreciated!.....Neil
     
    Neil, Aug 23, 2004
    #1
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  2. Have a look at http://umpmfaq.info/faqdb.php?q=104

    --
    Regards
    Bob Peel,
    Microsoft MVP - Money

    For UK tips & fixes see
    http://support.microsoft.com/default.aspx?scid=fh;EN-GB;mny.
    For wishes or suggestions see
    http://register.microsoft.com/mswish/suggestion.asp
    or for UK wishes http://www.microsoft.com/uk/support/money/feedback

    "Neil" <> wrote in message
    news:OJ%...
    > This has started happening to me every time I try to start Money. I can
    > start it by launching the sample.mny file through Windows Explorer, but
    > any
    > attempt to open my real money file fails. I've tried repairing it to
    > another
    > file, when the log file reports no broken records in the original. I can't
    > open the new "repaired" file either. I've tried installing the latest
    > version of MDAC, to no avail.
    > The App Signature from the error report dialog box is
    >
    > AppName: msmoney.exe AppVer: 12.0.0.613 ModName: unknown
    >
    > ModVer: 0.0.0.0 Offset: 00000000
    >
    > Help appreciated!.....Neil
    >
    >
     
    Bob Peel, MVP, Aug 24, 2004
    #2
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  3. Neil

    Neil Guest

    Bob, thanks very much. I think I have it fixed, but it's an interesting
    tale (like being in plane in a thunderstorm is interesting!).

    I'd already run the repair file tool via the Money menu option without it
    finding any errors. I also ran it (salv.exe) directly from the Money\system
    folder - again no joy.

    I'd also, over the weekend, downloaded the salvage zip from the MS KB page
    (several times), but whenever I tried to run it WIndows complained that it
    wasn't a valid Win32 executable. Having read the webpage you pointed me at,
    I gave it another shot this morning. It downloaded and ran OK, and I
    extracted it to a new folder. I found that the salv.exe was V1.0.0.1, dated
    July 2002, while the one that came with Money was V12.0.0.613, dated June
    2003. Whatever, I decided to run it, and it found what the newer version
    didn't, a "broken record in the systems table".

    I could then open the file successfully, although it was very fragile and
    tended to suffer the same problem frequently, requiring a re-salvage. I'm a
    relatively recent convert from Quicken, and my Money file was based on a
    conversion from my Quicken file that contained several years' data. So I did
    an archive back from 31/12/2002, and the file now, so far, seems stable,
    although it's not that much smaller (13Mb vs 16Mb) than before. I do have
    around 50 accounts and about 50 bills & deposits in there.

    So, thanks for leading me towards a fix.

    Regards....Neil

    "Bob Peel, MVP" <Bob_PeelNO > wrote in message
    news:...
    > Have a look at http://umpmfaq.info/faqdb.php?q=104
    >
    > --
    > Regards
    > Bob Peel,
    > Microsoft MVP - Money
    >
    > For UK tips & fixes see
    > http://support.microsoft.com/default.aspx?scid=fh;EN-GB;mny.
    > For wishes or suggestions see
    > http://register.microsoft.com/mswish/suggestion.asp
    > or for UK wishes http://www.microsoft.com/uk/support/money/feedback
    >
    > "Neil" <> wrote in message
    > news:OJ%...
    > > This has started happening to me every time I try to start Money. I can
    > > start it by launching the sample.mny file through Windows Explorer, but
    > > any
    > > attempt to open my real money file fails. I've tried repairing it to
    > > another
    > > file, when the log file reports no broken records in the original. I

    can't
    > > open the new "repaired" file either. I've tried installing the latest
    > > version of MDAC, to no avail.
    > > The App Signature from the error report dialog box is
    > >
    > > AppName: msmoney.exe AppVer: 12.0.0.613 ModName: unknown
    > >
    > > ModVer: 0.0.0.0 Offset: 00000000
    > >
    > > Help appreciated!.....Neil
    > >
    > >

    >
    >
     
    Neil, Aug 25, 2004
    #3
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