Multi user reverting back to single user mode...

Discussion in 'Quickbooks' started by Mike, Jan 13, 2006.

  1. Mike

    Mike Guest

    We have the Enterprise 6.0 version installed throughout the office & on a
    terminal server, as well.
    We were/are in multi user mode, but keep getting error messages that we
    aren't!
    Why would this keep reverting back to single user mode & how can I fix this?
    Thanks!
     
    Mike, Jan 13, 2006
    #1
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  2. Mike

    JohnLCI Guest

    Mike wrote:
    > We have the Enterprise 6.0 version installed throughout the office & on a
    > terminal server, as well.
    > We were/are in multi user mode, but keep getting error messages that we
    > aren't!
    > Why would this keep reverting back to single user mode & how can I fix this?
    > Thanks!


    We use QB 2005 Pro, so this may or may not apply. I have found that QB
    remembers your last login attempt and will continue to login that way.
    If you try to login as single user but cannot because others are
    already logged in, it will offer the option to log in as multi user.
    But it will remember that you wanted to log in as single user, and try
    again the next time. What I found as a work-around or cure was to log
    in each person one at a time, switch to multi-user and then log off. It
    remembers that for future logins. On those occasions that I have to
    log in as single user for maintenance, I make sure I switch back to
    multi user before I log off.
     
    JohnLCI, Jan 16, 2006
    #2
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  3. Mike

    Mike Guest

    "JohnLCI" <> wrote in message
    news:...
    >
    > Mike wrote:
    >> We have the Enterprise 6.0 version installed throughout the office & on a
    >> terminal server, as well.
    >> We were/are in multi user mode, but keep getting error messages that we
    >> aren't!
    >> Why would this keep reverting back to single user mode & how can I fix
    >> this?
    >> Thanks!

    >
    > We use QB 2005 Pro, so this may or may not apply. I have found that QB
    > remembers your last login attempt and will continue to login that way.
    > If you try to login as single user but cannot because others are
    > already logged in, it will offer the option to log in as multi user.
    > But it will remember that you wanted to log in as single user, and try
    > again the next time. What I found as a work-around or cure was to log
    > in each person one at a time, switch to multi-user and then log off. It
    > remembers that for future logins. On those occasions that I have to
    > log in as single user for maintenance, I make sure I switch back to
    > multi user before I log off.
    >

    Actually, we had set it up wrong.
    Here's a real handy link...
    http://accountant.intuit.com/colleagues/product_tips/tip_ds_mastertipinstallingqb.aspx
     
    Mike, Jan 18, 2006
    #3
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