Quickbooks opens then closes within 3 seconds

Discussion in 'Quickbooks' started by John Schmerold, May 23, 2005.

  1. I tried installing QB03 on an XP box. Installation was uneventful. When
    I open QBW, the program opens briefly then closes within 3 seconds. This
    used to happen on W98 boxes. I was able to solve by uninstalling
    Internet Explorer 6 (actually downgrading to IE5), then reinstalling IE6.

    Has anyone seen this on XP & know the solution to the problem?

    TIA
     
    John Schmerold, May 23, 2005
    #1
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  2. On Mon, 23 May 2005 08:46:41 -0500, John Schmerold <>
    wrote:

    >I tried installing QB03 on an XP box. Installation was uneventful. When
    >I open QBW, the program opens briefly then closes within 3 seconds. This
    >used to happen on W98 boxes. I was able to solve by uninstalling
    >Internet Explorer 6 (actually downgrading to IE5), then reinstalling IE6.
    >
    >Has anyone seen this on XP & know the solution to the problem?


    I've never even seen it on my Win98SE machine. You have some other
    conflict.


    --
    Vic Roberts
    Replace xxx with vdr in e-mail address.
     
    Victor Roberts, May 23, 2005
    #2
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  3. John Schmerold

    elw00d Guest

    I would attempt running a file on your machine called 'reboot.bat' (just
    double click it). You should find it under the QuickBooks directory. From
    what I understand, it's a batch file that reregisters all of the QuickBooks
    files. If you had QuickBooks I would recommend running the repair feature
    under the add/remove programs control panel.

    If reboot.bat doesn't work, I'd uninstall QuickBooks, through the
    'add/remove programs' control panel and then reinstall QuickBooks to a clean
    directory.

    If reinstalling to a clean directory doesn't do it, then you can rename your
    "Intuit" common files folder - under: C:\Program Files\Common Files - maybe
    rename it to: "OLDIntuit". After renaming and again uninstalling
    QuickBooks, try to reinstall to a new clean directory. If the only Intuit
    program you have installed on your machine is QuickBooks no worries, but if
    you have Quicken or TurboTax you may need to reinstall those programs since
    the older Intuit software out there (2004 and earlier) would put things in
    that folder.

    In regards to IE, if IE is corrupted, which I wouldn't suspect just yet, the
    best bet would be to try and reinstall IE, and all IE components, about the
    best you can do short of following an MS article or two on manually yanking
    it out and reinstalling it.

    Good luck.




    -Elw00de



    "John Schmerold" <> wrote in message
    news:...
    >I tried installing QB03 on an XP box. Installation was uneventful. When I
    >open QBW, the program opens briefly then closes within 3 seconds. This used
    >to happen on W98 boxes. I was able to solve by uninstalling Internet
    >Explorer 6 (actually downgrading to IE5), then reinstalling IE6.
    >
    > Has anyone seen this on XP & know the solution to the problem?
    >
    > TIA
     
    elw00d, May 24, 2005
    #3
  4. John Schmerold

    L Guest

    "John Schmerold" <> wrote in message
    news:...
    >I tried installing QB03 on an XP box. Installation was uneventful. When I
    >open QBW, the program opens briefly then closes within 3 seconds. This used
    >to happen on W98 boxes. I was able to solve by uninstalling Internet
    >Explorer 6 (actually downgrading to IE5), then reinstalling IE6.
    >
    > Has anyone seen this on XP & know the solution to the problem?
    >

    I had a similar problem to opening certain programs on my daughter's
    computer. It was traced to spyware.

    Your problem may have the same origin. My suspicion is bolstered by the fact
    you had to uninstall and reinstall your browser to correct the initial
    problem.

    Here is a link to the beta of MSN's anti spyware program.
    http://www.microsoft.com/athome/security/spyware/software/default.mspx

    Here is a website to help diagnose and repair spyware problems.
    http://forums.majorgeeks.com/forumdisplay.php?f=35

    All of this is of course assuming you are actually executing QB, and not
    just double-clicking on the QBW file to open.
     
    L, May 24, 2005
    #4
  5. On Mon, 23 May 2005 23:43:04 -0700, "elw00d" <> wrote:

    >I would attempt running a file on your machine called 'reboot.bat' (just
    >double click it). You should find it under the QuickBooks directory. From
    >what I understand, it's a batch file that reregisters all of the QuickBooks
    >files. If you had QuickBooks I would recommend running the repair feature
    >under the add/remove programs control panel.
    >
    >If reboot.bat doesn't work, I'd uninstall QuickBooks, through the
    >'add/remove programs' control panel and then reinstall QuickBooks to a clean
    >directory.
    >
    >If reinstalling to a clean directory doesn't do it, then you can rename your
    >"Intuit" common files folder - under: C:\Program Files\Common Files - maybe
    >rename it to: "OLDIntuit". After renaming and again uninstalling
    >QuickBooks, try to reinstall to a new clean directory. If the only Intuit
    >program you have installed on your machine is QuickBooks no worries, but if
    >you have Quicken or TurboTax you may need to reinstall those programs since
    >the older Intuit software out there (2004 and earlier) would put things in
    >that folder.
    >
    >In regards to IE, if IE is corrupted, which I wouldn't suspect just yet, the
    >best bet would be to try and reinstall IE, and all IE components, about the
    >best you can do short of following an MS article or two on manually yanking
    >it out and reinstalling it.
    >
    >Good luck.
    >
    >
    >
    >
    >-Elw00de


    The OP says he has this same problem on two different computers.
    Therefore, its hard to believe it is a bad installation. I still vote
    for a conflict with something else he has on both machines.


    --
    Vic Roberts
    Replace xxx with vdr in e-mail address.
     
    Victor Roberts, May 24, 2005
    #5
  6. John Schmerold

    elw00d Guest

    "elw00d" <> wrote in message
    news:U1Ake.2118$yp.1799@fed1read02...
    >I would attempt running a file on your machine called 'reboot.bat' (just
    >double click it). You should find it under the QuickBooks directory. From
    >what I understand, it's a batch file that reregisters all of the QuickBooks
    >files. If you had QuickBooks *2005* I would recommend running the repair
    >feature under the add/remove programs control panel.


    I meant to say QuickBooks 2005.

    <snip rest of post>




    -Elw00de
     
    elw00d, May 24, 2005
    #6
  7. John Schmerold

    elw00d Guest

    "Victor Roberts" <> wrote in message
    news:...
    > On Mon, 23 May 2005 23:43:04 -0700, "elw00d" <> wrote:
    >
    >>I would attempt running a file on your machine called 'reboot.bat' (just
    >>double click it). You should find it under the QuickBooks directory.
    >>From
    >>what I understand, it's a batch file that reregisters all of the
    >>QuickBooks
    >>files. If you had QuickBooks I would recommend running the repair feature
    >>under the add/remove programs control panel.
    >>
    >>If reboot.bat doesn't work, I'd uninstall QuickBooks, through the
    >>'add/remove programs' control panel and then reinstall QuickBooks to a
    >>clean
    >>directory.
    >>
    >>If reinstalling to a clean directory doesn't do it, then you can rename
    >>your
    >>"Intuit" common files folder - under: C:\Program Files\Common Files -
    >>maybe
    >>rename it to: "OLDIntuit". After renaming and again uninstalling
    >>QuickBooks, try to reinstall to a new clean directory. If the only Intuit
    >>program you have installed on your machine is QuickBooks no worries, but
    >>if
    >>you have Quicken or TurboTax you may need to reinstall those programs
    >>since
    >>the older Intuit software out there (2004 and earlier) would put things in
    >>that folder.
    >>
    >>In regards to IE, if IE is corrupted, which I wouldn't suspect just yet,
    >>the
    >>best bet would be to try and reinstall IE, and all IE components, about
    >>the
    >>best you can do short of following an MS article or two on manually
    >>yanking
    >>it out and reinstalling it.
    >>
    >>Good luck.
    >>
    >>
    >>
    >>
    >>-Elw00de

    >
    > The OP says he has this same problem on two different computers.
    > Therefore, its hard to believe it is a bad installation. I still vote
    > for a conflict with something else he has on both machines.


    Not really. He mentioned this used to happen on his windows98 machines
    prior to this installation on his XP machine. OP, did you upgrade the OS
    from 98 to XP? Or did this machine come with XP?

    'Reboot.bat' and/or repairing QuickBooks in 2005 only takes a second, and
    doesn't hurt anything. In 2004 and earlier, 'reboot.bat' fixes a number of
    things, in 2005 the repair feature is the magic pill.

    Another question to ask here is if you tried to update QuickBooks to the
    latest revision prior to trying to run it. You can get the manual updates
    from the www.quickbooks.com/support website, under program updates, under
    useful links.




    -Elw00de
     
    elw00d, May 24, 2005
    #7
  8. Elwood wins the prize: Reboot.bat solved the problem.

    For the record, updating to latest service pack didn't solve the problem.

    Thank you.

    John Schmerold wrote:
    > I tried installing QB03 on an XP box. Installation was uneventful. When
    > I open QBW, the program opens briefly then closes within 3 seconds. This
    > used to happen on W98 boxes. I was able to solve by uninstalling
    > Internet Explorer 6 (actually downgrading to IE5), then reinstalling IE6.
    >
    > Has anyone seen this on XP & know the solution to the problem?
    >
    > TIA
     
    John Schmerold, May 24, 2005
    #8
  9. John Schmerold

    elw00d Guest

    Nice. I'm glad it fixed it.

    btw, for google's sake, ...I wouldn't run reboot.bat on QuickBooks 2005
    installs. I would strictly use the Repair feature (under the add/remove
    programs control panel).




    -Elw00de

    "John Schmerold" <> wrote in message
    news:p...
    > Elwood wins the prize: Reboot.bat solved the problem.
    >
    > For the record, updating to latest service pack didn't solve the problem.
    >
    > Thank you.
    >
    > John Schmerold wrote:
    >> I tried installing QB03 on an XP box. Installation was uneventful. When I
    >> open QBW, the program opens briefly then closes within 3 seconds. This
    >> used to happen on W98 boxes. I was able to solve by uninstalling Internet
    >> Explorer 6 (actually downgrading to IE5), then reinstalling IE6.
    >>
    >> Has anyone seen this on XP & know the solution to the problem?
    >>
    >> TIA
     
    elw00d, May 25, 2005
    #9
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