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TurboTax 2005 won't update

 
 
me
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      12-30-2005, 04:45 PM
this is XP Home, single user (as far as i know i have full admin rights)

1) i installed TTax Deluxe Plus State 2005 (purchased from Costco) accepting
default install options
2) i ran it and exited
3) i downloaded the Dec 13 manual update from TTax web site
4) i ran the update, it unpacked its files into C:\Program
File\TurboTax\Deluxe 2005\Updates
5) i launched TTax and it said there were updates to uinstall, i clicked
"Install Updates"
6) nothing happened

i tried steps 5 and 4 a few more times with the result always being step 6.
turned off virus protection and re-tried, nothing happened. i tried
manually running "update.exe" and nothing happened. i uninstalled TTax,
deleted the Updates directory and the update file i downloaded, reinstalled
TTax, redownloaded the patch and ran it with the same result.

what am i doing wrong? is there some trick to get the update to work? do i
have to actually create and save a return before the update will run?

the patch file is "wp_turbotax_1040_dlxr_fnd_2005_00a_lfp.exe" at 26.5MB
(27,884,112 bytes) with File Version "wUpd.2005.07.00.01", is that correct?


 
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arnap@sbcglobal.net
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      12-30-2005, 06:55 PM
I had this problem also. I exited the program, reloaded it, went to
One-Click Updates (so it tried to d/l the updates again) and then did
the install. This time it did the install properly. It seems to be a
glitch but one that can be easily overridden.

Good luck,

ArnaP

On Fri, 30 Dec 2005 16:45:58 GMT, "me" <(E-Mail Removed)> wrote:

>this is XP Home, single user (as far as i know i have full admin rights)
>
>1) i installed TTax Deluxe Plus State 2005 (purchased from Costco) accepting
>default install options
>2) i ran it and exited
>3) i downloaded the Dec 13 manual update from TTax web site
>4) i ran the update, it unpacked its files into C:\Program
>File\TurboTax\Deluxe 2005\Updates
>5) i launched TTax and it said there were updates to uinstall, i clicked
>"Install Updates"
>6) nothing happened
>
>i tried steps 5 and 4 a few more times with the result always being step 6.
>turned off virus protection and re-tried, nothing happened. i tried
>manually running "update.exe" and nothing happened. i uninstalled TTax,
>deleted the Updates directory and the update file i downloaded, reinstalled
>TTax, redownloaded the patch and ran it with the same result.
>
>what am i doing wrong? is there some trick to get the update to work? do i
>have to actually create and save a return before the update will run?
>
>the patch file is "wp_turbotax_1040_dlxr_fnd_2005_00a_lfp.exe" at 26.5MB
>(27,884,112 bytes) with File Version "wUpd.2005.07.00.01", is that correct?
>

 
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me
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      12-30-2005, 10:47 PM
thanks. did you first try the manual update? i haven't tried updating from
within TTax or using the Update shortcut on the TTax program group. i
prefer using manual updates when i have the option (so that i can keep the
update if i have to reinstall the pgm and the online update isn't available
at that time).

i guess i can try using the One-Click Update, but i'd prefer to get the
manual update working.

<(E-Mail Removed)> wrote
>I had this problem also. I exited the program, reloaded it, went to
> One-Click Updates (so it tried to d/l the updates again) and then did
> the install. This time it did the install properly. It seems to be a
> glitch but one that can be easily overridden.



 
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arnap@sbcglobal.net
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      01-01-2006, 12:13 AM
No I didn't do the manual update. The updates are saved on the
computer though so if you had to do it again, you could.

On Fri, 30 Dec 2005 22:47:28 GMT, "me" <(E-Mail Removed)> wrote:

>thanks. did you first try the manual update? i haven't tried updating from
>within TTax or using the Update shortcut on the TTax program group. i
>prefer using manual updates when i have the option (so that i can keep the
>update if i have to reinstall the pgm and the online update isn't available
>at that time).
>
>i guess i can try using the One-Click Update, but i'd prefer to get the
>manual update working.
>
><(E-Mail Removed)> wrote
>>I had this problem also. I exited the program, reloaded it, went to
>> One-Click Updates (so it tried to d/l the updates again) and then did
>> the install. This time it did the install properly. It seems to be a
>> glitch but one that can be easily overridden.

>

 
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