2003 won't allow backup


F

Fatima

Every time I try to back up a certain file (to a cd) I get an error message
and Quicken says it needs to restart. The other 2 files I use back up just
fine. Anyone know what the problem is? I have validated and
super-validated the data.
 
J

John Pollard

Fatima said:
Every time I try to back up a certain file (to a cd) I get an error
message and Quicken says it needs to restart. The other 2 files I
use back up just fine. Anyone know what the problem is? I have
validated and super-validated the data.
Please post the exact error message you are seeing.
 
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F

Fatima

"An error has occurred during the last task. Please restart Quicken." Same
thing every time I try to open a certain file or back up the same file (when
I was able to get it open).
 
J

John Pollard

Fatima said:
"An error has occurred during the last task. Please restart
Quicken." Same thing every time I try to open a certain file or
back up the same file (when I was able to get it open).
I could not find anything useful relating to this message and backing
up files. (You do not have more than 200 Investment accounts in that
file do you?)

I do not have any idea what is wrong so all I can do is suggest a
workaround or two.

Can you make a Quicken "copy" of the file? (And if you can, what
happens if you attempt a Quicken backup of that copy?)

Also, you can "backup" that file (fileset) by just using Windows to
copy the entire fileset to another folder. Not a lot of good if you
can't open the file in Quicken though.

Finally, if you can get the file open, export it's entire contents to
QIF, if you are able. At least if all else fails, you can recover
some of the contents. And you might want to print reports for as much
of the contents as you can to aid in any recovery.

Is this the Q fileset with the large price history file from your
other thread? If so, what happens if you rename that QPH file and let
Q build another?
 
F

Fatima

Thanks for all your help. I deleted the .qph file, validated, copied (fewer
years of data) and tried the whole thing again. Everything came out
alright - Quicken 2003 was able to open and even back-up the file. Only
problem was the bank balance in the left column is wrong (relates to a date
6 months ago) but the balance in the account is correct. This has been so
much work that I feel like going back to pencil and paper. I am running
Money side by side and it had no problem converting the data. Everything
came out correct. Wonder why Microsoft can read Intuit data better than
Intuit can.

I really appreciate your help. For now, all is well.
 
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D

Dolores Busse

A friend has the same problem. She can't make Quicken 3 backup to a CD. It
would save to a 3 1/2' floppy, but not to CD. Weird. I don't use it, so don't
kmow too much about it, but tried to help her. She only has data from first of
this year on it, so not a large file.

Is yours working right now?
 

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