American Express Down?

  • Thread starter Clark W. Griswold, Jr.
  • Start date

C

Clark W. Griswold, Jr.

Haven't been able to get one step downloads from Amex for 2 or 3 days now.
Anyone else having 301A problems?
 
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S

Steve Dell

It's worked for me the last few days. I just ran it at 4:00 PM MST and it
worked fine. No errors.

Steve
 
A

Alan

down for me - past 2 days or so, including earlier today, sunday

alan
 
S

Stubby

Alan said:
down for me - past 2 days or so, including earlier today, sunday

alan
I can'd my AmEx card simply because their download site was so
unreliable. That was about 3 years ago.
 
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C

Clark W. Griswold, Jr.

JG70124 said:
Down for me since 7/30

I'm in NY/NJ area

Back up this evening, but I'm still getting these duplicated transactions, the
original clears one day and then a duplicate shows up 2-3 days later.
 
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A

Andrew

Clark said:
Back up this evening, but I'm still getting these duplicated
transactions, the original clears one day and then a duplicate shows
up 2-3 days later.
I too had download problems since Saturday (ie: didn't work). Today,
Wednesday morning 800ish EDT, *all* my transactions since 7/28 (that had
been already accepted and reconciled) reappeared, so I manually deleted them
all. I did call the AMEX Quicken # (800-AXP-1234 in case you folks didn't
know that!) and they told me they're "aware" of their download problems, but
a fix or estimated time of resolution isn't known. She also couldn't tell
me that I wouldn't have the same duplicate download problem again.

Doesn't make me feel too good about such things. Whatever software they're
using for this doesn't seem to work too well. I hope their back office
stuff is better. Why do I get the sneaky suspicion that their retail
sofrware that interacts with Q and Microsoft Money in consumer homes just
isn't tested and thought out as well as their back office, interbank stuff?
Or maybe we just don't hear about problems in that arena? Can you imagine
what must go on if they sent duplicate transactions to their commercial
clearing systems in the thousands or higher volume? I'm ticked off with just
a dozen transactions....
 

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