An error occurred while attempting to Update Inventory Structure

Discussion in 'Microsoft Point Of Sale' started by MarkD, Aug 10, 2005.

  1. MarkD

    MarkD Guest

    this error is returned on the store operations db using hqclient
    this is the log entry

    Error Store 8/9/2005 4:51:48 PM An error occurred while
    attempting to Update Inventory Structure.

    any ideas on why this is happening?
    thanks
    mark
     
    MarkD, Aug 10, 2005
    #1
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  2. I don't remember seeing that exact error before, but most errors in HQ
    Client are because HQ Client and HQ Server are running different versions
    (Service Packs). That's the first thing to check - Just go to Help/About
    and you will see the build number - 1.2.01xx - they need to be identical on
    Client and Server.

    This almost sounds like you have an old version of the database though, like
    1.1 rather than 1.2. You can check that in Store Operations Administrator -
    there are options on the Database Menu that will help...
     
    Glenn Adams [MVP - Retail Mgmt], Aug 10, 2005
    #2
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  3. MarkD

    MarkD Guest

    Glenn thanks for the reply
    HQserver 1.2.0185
    HQclient 1.2.0185

    Does sevice pack 3 update the database to 1.2?

    How do we tell the version of the database?
    thanks
    mark
     
    MarkD, Aug 10, 2005
    #3
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