An error occurred while attempting to Update Inventory Structure


M

MarkD

this error is returned on the store operations db using hqclient
this is the log entry

Error Store 8/9/2005 4:51:48 PM An error occurred while
attempting to Update Inventory Structure.

any ideas on why this is happening?
thanks
mark
 
G

Glenn Adams [MVP - Retail Mgmt]

I don't remember seeing that exact error before, but most errors in HQ
Client are because HQ Client and HQ Server are running different versions
(Service Packs). That's the first thing to check - Just go to Help/About
and you will see the build number - 1.2.01xx - they need to be identical on
Client and Server.

This almost sounds like you have an old version of the database though, like
1.1 rather than 1.2. You can check that in Store Operations Administrator -
there are options on the Database Menu that will help...
 
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M

MarkD

Glenn thanks for the reply
HQserver 1.2.0185
HQclient 1.2.0185

Does sevice pack 3 update the database to 1.2?

How do we tell the version of the database?
thanks
mark
 

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