anyone have trouble printing?


S

Scott Lindner

I'm using Q2005 Premier. Since the 2004 version, I cannot print from
Quicken. I was hoping 2005 would correct this but it still doesn't work.
It's a strange issue. When I print something the printer starts to do its
thing but then stops and nothing every happens. I don't have any issues
with this printer and any other application. It's a networked laser printer
if that means anything to anyone.

Has anyone else experienced this or have any suggestions for me to try?

Cheers,
Scott
 
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J

Jim Craig

What usually works is to make sure that the printer name is less than eight
characters long.

Jim
 
S

Scott Lindner

What usually works is to make sure that the printer name is less than
eight characters long.
I just tried that but it didn't work. Any other thoughts?
 
E

EmJay

When the printer fails to complete its Quicken P Job for you, is it still
"on line" or is it hung? i.e can you immediately print from another
application after?
 
S

Scott Lindner

When the printer fails to complete its Quicken P Job for you, is it still
"on line" or is it hung? i.e can you immediately print from another
application after?
I can print from another application.

It is really odd. The printer wakes up and goes through its warm up cycle
like it normally would. It even starts to spin (or whatever it's doing)
like it's just about to print. Then it just doesn't do anything and stops
making noise. When I look at the local print spooler it shows the print
job, then it says deleting, and goes away. It is almost like Quicken is
sending a print job just fine but somehow it's invalid so it gets
dropped.... or maybe it initiates but doesn't follow through with anything.
It's kind of hard to know since it's a network printer that has its own
print server.
 
H

HASM

Scott Lindner said:
I can print from another application.

It is really odd. The printer wakes up and goes through its warm up cycle
like it normally would. It even starts to spin (or whatever it's doing)
like it's just about to print. Then it just doesn't do anything and stops
making noise. When I look at the local print spooler it shows the print
job, then it says deleting, and goes away.
Try printing to a file then looking at the file, if not zero length.

-- HASM
 
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S

Scott Lindner

Try printing to a file then looking at the file, if not zero length.

I tried priting to a virtul printer "Microsoft Office Document Image Writer"
which saves to a file that later can be printed. It printed, created the
file, made a link to the file as a recent created My Document, then removed
the file in less than a second. I never had a chance to see the file length
or get a copy of it.

It seems like Quicken is having troubles printing in general.

I was able to export to the other files but I didn't see anything that would
suggest why it's not working. Have any thoughts of what I should be looking
for?

Thanks for the suggestion. It seems I zeroing in on it. What bugs me is
this has happened with Quicken 2004 as well. Hmm.. I will try from another
machine on the network and see if it's related to the machine.

Cheers,
Scott
 
S

Scott Lindner

I just made an interesting discovery. It prints just fine when the report
is only one page but as soon as it has more than one page nothing prints at
all. How interesting.

Does that mean anything to anyone?

Cheers,
Scott
 
M

Mike B

Scott Lindner said:
I just made an interesting discovery. It prints just fine when the
report is only one page but as soon as it has more than one page
nothing prints at all. How interesting.

Does that mean anything to anyone?
Have you checked your printer drivers recently? Make sure you have the
latest copies. That has sometimes caused printing to stumble, but generally
with older printers.
 
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H

HASM

Mike B said:
Have you checked your printer drivers recently? Make sure you have the
latest copies. That has sometimes caused printing to stumble, but
generally with older printers.
If after you do that it continues to fail, create a new printer using any
shareware or time-bombed PDF writer, and try printing to a file with that
driver. Look at the output with Adobe's Reader.

-- HASM
 

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