Bank downloads to a WinXP box


Z

Zack Sten

About a month ago I became unable to download transactions (direct
connect) into Quicken 2014 from one of my financial institutions.
Downloading had worked fine using Q2011 and (since January) Q2014. None
of the usual fixes, disabling accounts for download, re-enabling, etc.,
rectified the problem. So I finally called the bank's tech support
number. A technical representative told me that the bank has stopped
downloads and support of WinXP machines. Yes, I am fully aware the MS
has completely stopped support of XP.

So my questions to this group: Is it true that the bank can control the
downloads, and, if true, why have I not seen reports of this in this
newsgroup or other support systems?
 
D

David H. Lipman

From: "Zack Sten said:
About a month ago I became unable to download transactions (direct
connect) into Quicken 2014 from one of my financial institutions.
Downloading had worked fine using Q2011 and (since January) Q2014. None of
the usual fixes, disabling accounts for download, re-enabling, etc.,
rectified the problem. So I finally called the bank's tech support number.
A technical representative told me that the bank has stopped downloads and
support of WinXP machines. Yes, I am fully aware the MS has completely
stopped support of XP.

So my questions to this group: Is it true that the bank can control the
downloads, and, if true, why have I not seen reports of this in this
newsgroup or other support systems?
Sure they can. When you communicate over the 'net you pass a User-Agent
string which can identify the underlying OS. You are passing; "Windows NT
5.1"

Why are you risking your financial data ?

Just move to a supported, modern, OS.
 
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A

Andrew Rossmann

So my questions to this group: Is it true that the bank can control the
downloads, and, if true, why have I not seen reports of this in this
newsgroup or other support systems?
My Credit Union recently had a message stating that they were no longer
supporting XP for their on-line access due to the SSL 3.0 bug that MS
will not fix.
 

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