bank of america


W

Whitstar

Hello friends, I just got Money 2007 and am very excited about it. i just
finished installing it and now I cant figure out how to add an account from
BOA for checking, saving and credit card.

when I try to add, it will always says : the sign-in with your financial
institution failed. please try your call again, etc etc etc.

I have got the same problem with washington Mutual credit card too...
 
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S

Steve

Hello friends, I just got Money 2007 and am very excited about it. i
just finished installing it and now I cant figure out how to add an
account from BOA for checking, saving and credit card.

when I try to add, it will always says : the sign-in with your financial
institution failed. please try your call again, etc etc etc.

I have got the same problem with washington Mutual credit card too...
You may have to contact your Financial Instituion first. Some of them require
you to call and formally request that Money have access.
 
F

Frustrated

Whitstar - don't feel bad. I've had my Money Premium 2007 for over a month
and finally had to give up on BOA because it never would work right and it
wasn't from the BOA side. I've had to just start logging directly into my
BOA account and downloading like I always did. As a matter of fact, the only
institution I've been able to get to work was my Discover card. I'm not sure
where Steve was coming from but I wish he would let us know if his has been
working since he contacted BOA. -
 
M

Marilyn & Bob

I think that there are lots of Bank of Americas depending on which legacy
institution your account comes from. I think that the download policies are
different for each. In any case, my BOA (legacy MBNA) credit cards require
that you manually download statements from their website. The information
goes straight into Money along with the transactions that are on the
statements, but not any new transactions. Those transactions will have to
wait 'til the next statement comes out.
 
W

Whitstar

What is the point of having a software to help us out with money if there are
so many huge obstacles we must or may not be able to overcome...

I am going to try and call BOA and see what's up. maybe they'll fix it or
not. will let you know in 30 minutes. if you havent heard from me, call the
cops and rescue me from BOA.

ciao
 
M

Matt McLelland

I've been using BOA Online services on Money 2006 (and now 2007) successfully
for over a year. Works GREAT, but on 2-14-07 the BOA credit card stopped
working. Not sure why you folks can't get it to work....but for what it's
worth, it did take some time to get setup and BOA people were NOT much help
at all.
 
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C

CanaKiwi

30 minutes...do you seriously think you'll get through to them AND get the
issue fixed. What ya been smokin man?
 

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