Bill payment: what happened to the submit/cancel buttons


F

Fran Menzel

I run Money Deluxe (last version)on two machines: my desktop & netbook, both
from the same data file (literally: think USB drive), and not at the same
time.

This problem only happens on the netbook (both systems running XP home).
When I select a bill and click 'pay online', the screen that appears does not
contain the usual submit/cancel buttons. If I submit more than one bill at a
time, things are fine. And if I epay the bill froom the checking register,
then submit the draft fron the electronic transactions page, it works.

Any ideas? Any way I could use the keyboard instead of a mouse click to
submit from the bill pay page?

any suggestions would be most appreciated.

And yes, I expect to be in a terrible mood most of next year trying to
figure out how to live without this product
Fran
 
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C

Cal Learner-- MVP

I run Money Deluxe (last version)on two machines: my desktop & netbook, both
from the same data file (literally: think USB drive), and not at the same
time.

This problem only happens on the netbook (both systems running XP home).
When I select a bill and click 'pay online', the screen that appears does not
contain the usual submit/cancel buttons. If I submit more than one bill at a
time, things are fine. And if I epay the bill froom the checking register,
then submit the draft fron the electronic transactions page, it works.

Any ideas? Any way I could use the keyboard instead of a mouse click to
submit from the bill pay page?

any suggestions would be most appreciated.

And yes, I expect to be in a terrible mood most of next year trying to
figure out how to live without this product
Fran
Just an idea... you might compare the Internet Explorer version and
settings and see if making the netbook's settings closer to the
desktop's helps.
 
F

Fran Menzel

Thanks for the suggestion. I'm away from the desktop for a couple of weeks,
so I can't try it out. I'm baffled as to why my IE settings would have
anything to do with paying a bill from Money
 
C

Cal Learner-- MVP

Thanks for the suggestion. I'm away from the desktop for a couple of weeks,
so I can't try it out. I'm baffled as to why my IE settings would have
anything to do with paying a bill from Money
I don't have a mechanism to suggest, but Money does use IE for many
things.
 
T

teabag

Money is integrated with Internet Explorer and Cal's advice is good.

Logically any one or more of the Money and/or IE files on your two machines
could be dissimilar versions - mshtml.dll and urlmon.dll for example
are files that are frequently updated. You could overwrite your (relevant)
netbook files with those from your desktop and see what happens (after
making a suitable backup).

teabag
 
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J

James E. Freedle II

Fran,
There is absolutely no reason at all to live without the product, just keep
using the product. We just will not get any more updates.
 
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