K
Kvandenbrule
When i tried to install MS Accounting 2009 it begins but after it showed me
this:
Setup failed to install Microsoft Office Accounting 2009- See
C:\.....\MBSsetuptmp9E49.log for more details
I have Vista Basic Compaq Laptop and a authorized version of Office Small
Business. Live in LATAM. The log says:
=== Verbose logging started: 15/12/2008 11:52:38 Build type: SHIP UNICODE
4.00.6001.00 Calling process: C:\Windows\System32\msiexec.exe ===
MSI (c) (EC:B8) [11:52:38:783]: Resetting cached policy values
MSI (c) (EC:B8) [11:52:38:783]: Machine policy value 'Debug' is 0
MSI (c) (EC:B8) [11:52:38:783]: ******* RunEngine:
******* Product:
C:\Users\usario\Desktop\MOA2009USExp\SBA\MOA2009.msi
******* Action:
******* CommandLine: **********
MSI (c) (EC:B8) [11:52:38:786]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (EC:B8) [11:52:38:786]: Grabbed execution mutex.
MSI (c) (EC:B8) [11:52:39:689]: Cloaking enabled.
MSI (c) (EC:B8) [11:52:39:689]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (EC:B8) [11:52:39:709]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (D4:F4) [11:52:39:751]: Grabbed execution mutex.
MSI (s) (D4:F0) [11:52:39:755]: Resetting cached policy values
MSI (s) (D4:F0) [11:52:39:755]: Machine policy value 'Debug' is 0
MSI (s) (D4:F0) [11:52:39:755]: ******* RunEngine:
******* Product:
C:\Users\usario\Desktop\MOA2009USExp\SBA\MOA2009.msi
******* Action:
******* CommandLine: **********
MSI (s) (D4:F0) [11:52:40:087]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (D4:F0) [11:52:40:088]: Setting cached product context: User
non-assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (D4:F0) [11:52:40:088]: Using cached product context: User
non-assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
....
....
....
....
....
Property(S): ARPHELPLINK = http://go.microsoft.com/fwlink/?LinkId=99383
Property(S): ARPNOMODIFY = 1
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): VersionMsi = 4.00
Property(S): ARPURLINFOABOUT = http://www.microsoft.com/
Property(S): ApplicationUsers = AllUsers
Property(S): BOOTSTRAPPED = 1
Property(S): DWUSINTERVAL = 30
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing
from this machine. If available, please run ISScript.msi, or contact your
support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine
is older than the version required to run this setup. If available, please
install the latest version of ISScript.msi, or contact your support personnel
for further assistance.
Property(S): ISVROOT_PORT_NO = 0
Property(S): InstallChoice = AR
Property(S): MSGRETURN = 0
Property(S): Manufacturer = Microsoft Corporation
Property(S): NGEN = 1
Property(S): OEM = 0
Property(S): ProductCode = {5007E629-8769-44BB-BD51-A20B6DCC5CC9}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Microsoft Office Accounting 2009
Property(S): ProductVersion = 4.0.1930.0
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): SBAPID = 1
Property(S): SecureCustomProperties = ACTIONPROPERTY
Property(S): ISReleaseFlags = retail,en-us
Property(S): ARPINSTALLLOCATION = C:\Program Files\Microsoft Small Business\
Property(S): VersionDatabase = 200
Property(S): MsiSystemRebootPending = 1
Property(S): CLIENTPROCESSID = 2540
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\Users\usario\Desktop\MOA2009USExp
Property(S): REBOOT = ReallySuppress
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {725B7F4C-08F6-4639-ABC2-3E95493914A6}
Property(S): MsiLogFileLocation =
C:\Users\usario\AppData\Local\Temp\MBSsetuptmpBC62.log
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 15
Property(S): PhysicalMemory = 958
Property(S): VirtualMemory = 1135
Property(S): AdminUser = 1
Property(S): LogonUser = usario
Property(S): UserSID = S-1-5-21-914774378-1547542752-3372113705-1000
Property(S): UserLanguageID = 4106
Property(S): ComputerName = KRISHNA_VDB
Property(S): SystemLanguageID = 4106
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 20
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 11:52:46
Property(S): Date = 15/12/2008
Property(S): MsiNetAssemblySupport = 2.0.50727.1434
Property(S): MsiWin32AssemblySupport = 6.0.6001.18000
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = usario
Property(S): COMPANYNAME = Hewlett-Packard
Property(S): DATABASE = C:\Windows\Installer\5aecb0.msi
Property(S): OriginalDatabase =
C:\Users\usario\Desktop\MOA2009USExp\SBA\MOA2009.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): CreateCache.0B875EE0_EAB8_420B_878C_0EFE9F15B978 =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): CreateCache.653DD3FE_7A61_4DBA_A5A9_6735F3FA1E1D =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): CreateCache.3F5CDCEB_DE9C_4461_B95D_27B1803596A6 =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): DeleteCache.0B875EE0_EAB8_420B_878C_0EFE9F15B978 =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): DeleteCache.653DD3FE_7A61_4DBA_A5A9_6735F3FA1E1D =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): DeleteCache.3F5CDCEB_DE9C_4461_B95D_27B1803596A6 =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): SOURCEDIR = C:\Users\usario\Desktop\MOA2009USExp\SBA\
Property(S): SourcedirProduct = {5007E629-8769-44BB-BD51-A20B6DCC5CC9}
MSI (s) (D4:F0) [11:52:46:795]: Note: 1: 1708
MSI (s) (D4:F0) [11:52:46:796]: Product: Microsoft Office Accounting 2009 --
Installation operation failed.
MSI (s) (D4:F0) [11:52:46:799]: Windows Installer instaló el producto.
Nombre del producto: Microsoft Office Accounting 2009. Versión del producto:
4.0.1930.0. Idioma del producto: 1033. Resultado de la instalación: 1602.
MSI (s) (D4:F0) [11:52:46:814]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (D4:F0) [11:52:46:814]: MainEngineThread is returning 1602
MSI (s) (D4:F4) [11:52:46:817]: Destroying RemoteAPI object.
MSI (s) (D4:04) [11:52:46:817]: Custom Action Manager thread ending.
MSI (s) (D4:F4) [11:52:46:820]: RESTART MANAGER: Session closed.
MSI (s) (D4:F4) [11:52:46:820]: No System Restore sequence number for this
installation.
=== Logging stopped: 15/12/2008 11:52:46 ===
MSI (c) (EC:B8) [11:52:46:827]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (EC:B8) [11:52:46:829]: MainEngineThread is returning 1602
=== Verbose logging stopped: 15/12/2008 11:52:46 ===
Can anyone help me?
The log is very long so i copy paste the begining and the end.
K
this:
Setup failed to install Microsoft Office Accounting 2009- See
C:\.....\MBSsetuptmp9E49.log for more details
I have Vista Basic Compaq Laptop and a authorized version of Office Small
Business. Live in LATAM. The log says:
=== Verbose logging started: 15/12/2008 11:52:38 Build type: SHIP UNICODE
4.00.6001.00 Calling process: C:\Windows\System32\msiexec.exe ===
MSI (c) (EC:B8) [11:52:38:783]: Resetting cached policy values
MSI (c) (EC:B8) [11:52:38:783]: Machine policy value 'Debug' is 0
MSI (c) (EC:B8) [11:52:38:783]: ******* RunEngine:
******* Product:
C:\Users\usario\Desktop\MOA2009USExp\SBA\MOA2009.msi
******* Action:
******* CommandLine: **********
MSI (c) (EC:B8) [11:52:38:786]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (EC:B8) [11:52:38:786]: Grabbed execution mutex.
MSI (c) (EC:B8) [11:52:39:689]: Cloaking enabled.
MSI (c) (EC:B8) [11:52:39:689]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (EC:B8) [11:52:39:709]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (D4:F4) [11:52:39:751]: Grabbed execution mutex.
MSI (s) (D4:F0) [11:52:39:755]: Resetting cached policy values
MSI (s) (D4:F0) [11:52:39:755]: Machine policy value 'Debug' is 0
MSI (s) (D4:F0) [11:52:39:755]: ******* RunEngine:
******* Product:
C:\Users\usario\Desktop\MOA2009USExp\SBA\MOA2009.msi
******* Action:
******* CommandLine: **********
MSI (s) (D4:F0) [11:52:40:087]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (D4:F0) [11:52:40:088]: Setting cached product context: User
non-assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (D4:F0) [11:52:40:088]: Using cached product context: User
non-assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
....
....
....
....
....
Property(S): ARPHELPLINK = http://go.microsoft.com/fwlink/?LinkId=99383
Property(S): ARPNOMODIFY = 1
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): VersionMsi = 4.00
Property(S): ARPURLINFOABOUT = http://www.microsoft.com/
Property(S): ApplicationUsers = AllUsers
Property(S): BOOTSTRAPPED = 1
Property(S): DWUSINTERVAL = 30
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing
from this machine. If available, please run ISScript.msi, or contact your
support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine
is older than the version required to run this setup. If available, please
install the latest version of ISScript.msi, or contact your support personnel
for further assistance.
Property(S): ISVROOT_PORT_NO = 0
Property(S): InstallChoice = AR
Property(S): MSGRETURN = 0
Property(S): Manufacturer = Microsoft Corporation
Property(S): NGEN = 1
Property(S): OEM = 0
Property(S): ProductCode = {5007E629-8769-44BB-BD51-A20B6DCC5CC9}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Microsoft Office Accounting 2009
Property(S): ProductVersion = 4.0.1930.0
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): SBAPID = 1
Property(S): SecureCustomProperties = ACTIONPROPERTY
Property(S): ISReleaseFlags = retail,en-us
Property(S): ARPINSTALLLOCATION = C:\Program Files\Microsoft Small Business\
Property(S): VersionDatabase = 200
Property(S): MsiSystemRebootPending = 1
Property(S): CLIENTPROCESSID = 2540
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\Users\usario\Desktop\MOA2009USExp
Property(S): REBOOT = ReallySuppress
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {725B7F4C-08F6-4639-ABC2-3E95493914A6}
Property(S): MsiLogFileLocation =
C:\Users\usario\AppData\Local\Temp\MBSsetuptmpBC62.log
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 15
Property(S): PhysicalMemory = 958
Property(S): VirtualMemory = 1135
Property(S): AdminUser = 1
Property(S): LogonUser = usario
Property(S): UserSID = S-1-5-21-914774378-1547542752-3372113705-1000
Property(S): UserLanguageID = 4106
Property(S): ComputerName = KRISHNA_VDB
Property(S): SystemLanguageID = 4106
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 20
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 11:52:46
Property(S): Date = 15/12/2008
Property(S): MsiNetAssemblySupport = 2.0.50727.1434
Property(S): MsiWin32AssemblySupport = 6.0.6001.18000
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = usario
Property(S): COMPANYNAME = Hewlett-Packard
Property(S): DATABASE = C:\Windows\Installer\5aecb0.msi
Property(S): OriginalDatabase =
C:\Users\usario\Desktop\MOA2009USExp\SBA\MOA2009.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): CreateCache.0B875EE0_EAB8_420B_878C_0EFE9F15B978 =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): CreateCache.653DD3FE_7A61_4DBA_A5A9_6735F3FA1E1D =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): CreateCache.3F5CDCEB_DE9C_4461_B95D_27B1803596A6 =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): DeleteCache.0B875EE0_EAB8_420B_878C_0EFE9F15B978 =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): DeleteCache.653DD3FE_7A61_4DBA_A5A9_6735F3FA1E1D =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): DeleteCache.3F5CDCEB_DE9C_4461_B95D_27B1803596A6 =
C:\Users\usario\AppData\Roaming\Microsoft\Office Accounting\AdCache\
Property(S): SOURCEDIR = C:\Users\usario\Desktop\MOA2009USExp\SBA\
Property(S): SourcedirProduct = {5007E629-8769-44BB-BD51-A20B6DCC5CC9}
MSI (s) (D4:F0) [11:52:46:795]: Note: 1: 1708
MSI (s) (D4:F0) [11:52:46:796]: Product: Microsoft Office Accounting 2009 --
Installation operation failed.
MSI (s) (D4:F0) [11:52:46:799]: Windows Installer instaló el producto.
Nombre del producto: Microsoft Office Accounting 2009. Versión del producto:
4.0.1930.0. Idioma del producto: 1033. Resultado de la instalación: 1602.
MSI (s) (D4:F0) [11:52:46:814]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (D4:F0) [11:52:46:814]: MainEngineThread is returning 1602
MSI (s) (D4:F4) [11:52:46:817]: Destroying RemoteAPI object.
MSI (s) (D4:04) [11:52:46:817]: Custom Action Manager thread ending.
MSI (s) (D4:F4) [11:52:46:820]: RESTART MANAGER: Session closed.
MSI (s) (D4:F4) [11:52:46:820]: No System Restore sequence number for this
installation.
=== Logging stopped: 15/12/2008 11:52:46 ===
MSI (c) (EC:B8) [11:52:46:827]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (EC:B8) [11:52:46:829]: MainEngineThread is returning 1602
=== Verbose logging stopped: 15/12/2008 11:52:46 ===
Can anyone help me?
The log is very long so i copy paste the begining and the end.
K