Can't log in-Money has detected you did not close file "My Money"


H

homefry

before exiting....
Money needs to verify your information--I click yes, and get a second error
message:

Email or password is incorrect. They are correct, in fact, I went to
Windows Live and changed my pasword after trying to log in several times...

Any ideas? Thanks in advance.
 
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C

Cal Learner-- MVP

before exiting....
Money needs to verify your information--I click yes, and get a second error
message:

Email or password is incorrect. They are correct, in fact, I went to
Windows Live and changed my pasword after trying to log in several times...
I hope that did not mess things up.
Any ideas? Thanks in advance.
I would open Money by opening either your newest or second newest
Money backup file (*.mbf).
 
B

Blanckaert

I get the same error.... and for some reason Money hasn't been making
backups, but I don't remember turning it off....

if you don't have a backup, is there any hope?
 
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F

fpalmer

I have had the same problem multiple times. The only way I've found to
overcome the problem is by restoring a back up file (I automatically back up
every time I close the file) -- my most recent problem has been that somehow
my recent back up file has been corrupted. Fortunately, I've also been
backing up to an external hard disk, so I'll need to restore that one.
 

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