R
rodgersmail
When my hard drive crashed, I re-installed Money Plus Deluxe (the most recent
version) in a new computer and downloaded my data file (for my checking
account) from Mozy, the online backup system. When I try to restore the
file, the "Account Register" page comes up blank. When I then try to read
the restored file, I get a message asking if I want to back up the file, and
then a message that "The path name is invalid." On the advice of Microsoft
support, I deleted the password, but that didn't help. They also advised
creating a backup file in one computer and restoring it in another computer.
That didn't help, either. I have tried to restore other, older backup files,
but the same thing happens. My main computer runs Windows 7 and the other
computer runs Windows XP; I have tried restoring the file on each computer
with no luck.
Does anybody have any ideas?
Thanks.
version) in a new computer and downloaded my data file (for my checking
account) from Mozy, the online backup system. When I try to restore the
file, the "Account Register" page comes up blank. When I then try to read
the restored file, I get a message asking if I want to back up the file, and
then a message that "The path name is invalid." On the advice of Microsoft
support, I deleted the password, but that didn't help. They also advised
creating a backup file in one computer and restoring it in another computer.
That didn't help, either. I have tried to restore other, older backup files,
but the same thing happens. My main computer runs Windows 7 and the other
computer runs Windows XP; I have tried restoring the file on each computer
with no luck.
Does anybody have any ideas?
Thanks.