Cash tender randomly duplicated in tender screen


N

Nate @ Sunrisepos

I've been having an issue w/ RMS SP2 where the "cash" tender shows up twice.
This especially occurs on a recalled invoice. I thought it might have been
because I changed the tender order (because of the 2nd issue) however I ran a
new transaction and then recalled it and it still happened. I had to change
the order because when using the touchscreen keyboard if you push the "cash"
tender button it selects the 1st tender type in the list even if it is not
cash and when you select the tender type that is top in the list it selects
"cash". The quick fix was to make cash the top tender but I don't like doing
that just incase someone accidently passes a coke or something in from of the
barcode reader and tenders a transaction for over $1 billion. It's not a
critical issue but if anyone has a solution please let me know.
 
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C

crossover

Have you tried uchecking the box that says duplicate entries under tender
types?
 
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J

Jeff @ Check Point Software

Nate,

There has been a bug in RMS since 1.2 when one deletes and re-enters a Tender type while using a touchscreen. See if this KB helps http://tinyurl.com/4rmglr

Must have access to CustomerSource.




I've been having an issue w/ RMS SP2 where the "cash" tender shows up twice.
This especially occurs on a recalled invoice. I thought it might have been
because I changed the tender order (because of the 2nd issue) however I ran a
new transaction and then recalled it and it still happened. I had to change
the order because when using the touchscreen keyboard if you push the "cash"
tender button it selects the 1st tender type in the list even if it is not
cash and when you select the tender type that is top in the list it selects
"cash". The quick fix was to make cash the top tender but I don't like doing
that just incase someone accidently passes a coke or something in from of the
barcode reader and tenders a transaction for over $1 billion. It's not a
critical issue but if anyone has a solution please let me know.
 

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