Claiming whilst on maternity


S

Susan

Hello
I have just put in a claim for income support.(I am aware that when my claim
is sorted I will only get about £10 or £15 per week but I will get my rent
paid)
I left work to start on maternity on 17/11/03
I got paid 6 weeks at 90% salary. The first payment was in my November
salary paid on the
26/11/03.This was for £922.97. This was for normal pay up until the 17th and
2 weeks smp at 90% of salary.
This covered the pay month of November.
My next wage was my December salary paid on the17/12/03.(paid early because
of Christmas)
This was for £814.16. This was 4 weeks smp at 90% of salary.
This covered the pay period for December.
I am now on the smp of £100.per week, which will be paid monthly.
The first payment I am expecting will be at the end of January for 4 or 5
weeks smp.

I phoned to make a claim when I first left work,(to get the ball rolling) so
to speak,and was advised not to claim until my 6 weeks at 90% had ended as
my claim would not be considered anyway.No problem.
I gave birth on the 18/12/03 and made a claim shortly afterwards.My first
meeting with the advisors was yesterday.
I put in a claim for income support and hb.
Whilst I am fully aware that wages are paid for the preceding period but is
taking into account for the advance period for claims, this does not help my
situation.
Out of my December £814.16 I gave my landlord £500. This was for £325 rent
for December and £175 off Januarys.
I did this because I was not sure how long it would take for my hb claim to
get sorted,and I didn't want to end up owing him too much.
I am aware that outgoings are not taken into account when claiming.
So basically I am assumed to have 4 weeks of salary to last me up until the
17/01/04 and my claim will not be considered until that date.
The advisor told me to put in for a rent rebate to claim some of the £500
back.
Whether I get it or not, this does not help me in the short term
Out of the £314.16 that was left out of my Dec salary I paid bills, bought
food and bought essential baby items such as a steriliser,formula milk
powder,baby clothing ,baby items ect.And of course its been Christmas hasn't
it.
All that money has now gone and I am basically penniless.
They even refused to accept my sure start maternity grant form on the
grounds that my income support claim is not being considered until
17/01/04.(even though there is a box on the form to tick if you are waiting
to hear about a claim)This does not help me in the short term.
I went to the crisis loan dept and was basically fobbed off on the grounds
that I had £814.16 on the 17/12/03.
I told them the situation and they have asked me to produce receipts. I used
to pay my rent by standing order but because I was paying a higher amount I
paid him cash.This isn't a problem and I can get a receipt off him but I
think he may have gone on holiday for 3 weeks until mid Jan.Obviously this
does not help me in the short term. As for the other receipts I don't think
I kept them.I have a few for items which were covered by a guarantee such as
the steriliser (£40) but the rest were probably binned.(has anybody got all
their receipts for what they've spent over the last two weeks?)
So even taking into account The £540 (rent and steriliser) I am still
expected to show where £274.14 went between 17/12/03 and 30/12/12. Even
though it's totally obvious to any normal human being considering it has
been Christmas and I have had a new baby.(The taxis to and from hospital
totalled £12.00 for instance.)
I have booked an appointment to see the supervisor at the crisis loan dept
for next Monday but to be honest I don't know how I am going to survive
until then.
We are a family of 4 Myself, husband, a 3 year old and a newborn baby.
My Husband looked after our first child so he is not working .
The only money we have is £16.50 child benefit for our first child.The claim
for our second child hasn't been sorted out yet.
I cashed and spent this yesterday.It cost us £5.00 to get to the DWP.
I also get £28.00 tax credit from when I was working and still get.I should
have that today but this is all I have until next Tuesdays £16.50
So basically we are a family of four and we are expected to live on £44.50
per week.
Not only do I consider it wrong what the DWP are doing to us I consider it
illegal as they are breaking the government guidelines regarding minimum
amounts to live on.

I know this is irrelevant, but I have worked non stop for 20 years and paid
tax and ni and have never had to claim before.

I need advise on how I can convince them I really do need some money and
advise on how to make a complaint about the unprofessional way I feel we
have been dealt with in what is potentialy a serious situation with us
having small children

Please.please can someone help advise me urgently as I am very upset about
all this and it is getting me down especially with having a new baby to look
after.
The next time I go to the DWP I dont want it to be a fruitless journey
because of the fares in getting there.Also without babysitters it means
having to take a 3 year old and a new baby out in this cold weather..I need
to have my husband come with me as he is a bit more resilient than me when
getting refused and he will ask to see superiors . (I can understand why
they have security guards in there now)

Please help me urgently

Mrs Smith
 
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Susan said:
Hello
I have just put in a claim for income support.(I am aware that when my claim
is sorted I will only get about £10 or £15 per week but I will get my rent
paid)
I left work to start on maternity on 17/11/03
I got paid 6 weeks at 90% salary. The first payment was in my November
salary paid on the
26/11/03.This was for £922.97. This was for normal pay up until the 17th and
2 weeks smp at 90% of salary.
This covered the pay month of November.
My next wage was my December salary paid on the17/12/03.(paid early because
of Christmas)
This was for £814.16. This was 4 weeks smp at 90% of salary.
This covered the pay period for December.
I am now on the smp of £100.per week, which will be paid monthly.
The first payment I am expecting will be at the end of January for 4 or 5
weeks smp.

I phoned to make a claim when I first left work,(to get the ball rolling) so
to speak,and was advised not to claim until my 6 weeks at 90% had ended as
my claim would not be considered anyway.No problem.
I gave birth on the 18/12/03 and made a claim shortly afterwards.My first
meeting with the advisors was yesterday.
I put in a claim for income support and hb.
Whilst I am fully aware that wages are paid for the preceding period but is
taking into account for the advance period for claims, this does not help my
situation.
Out of my December £814.16 I gave my landlord £500. This was for £325 rent
for December and £175 off Januarys.
I did this because I was not sure how long it would take for my hb claim to
get sorted,and I didn't want to end up owing him too much.
I am aware that outgoings are not taken into account when claiming.
So basically I am assumed to have 4 weeks of salary to last me up until the
17/01/04 and my claim will not be considered until that date.
The advisor told me to put in for a rent rebate to claim some of the £500
back.
Whether I get it or not, this does not help me in the short term
Out of the £314.16 that was left out of my Dec salary I paid bills, bought
food and bought essential baby items such as a steriliser,formula milk
powder,baby clothing ,baby items ect.And of course its been Christmas hasn't
it.
All that money has now gone and I am basically penniless.
They even refused to accept my sure start maternity grant form on the
grounds that my income support claim is not being considered until
17/01/04.(even though there is a box on the form to tick if you are waiting
to hear about a claim)This does not help me in the short term.
I went to the crisis loan dept and was basically fobbed off on the grounds
that I had £814.16 on the 17/12/03.
I told them the situation and they have asked me to produce receipts. I used
to pay my rent by standing order but because I was paying a higher amount I
paid him cash.This isn't a problem and I can get a receipt off him but I
think he may have gone on holiday for 3 weeks until mid Jan.Obviously this
does not help me in the short term. As for the other receipts I don't think
I kept them.I have a few for items which were covered by a guarantee such as
the steriliser (£40) but the rest were probably binned.(has anybody got all
their receipts for what they've spent over the last two weeks?)
So even taking into account The £540 (rent and steriliser) I am still
expected to show where £274.14 went between 17/12/03 and 30/12/12. Even
though it's totally obvious to any normal human being considering it has
been Christmas and I have had a new baby.(The taxis to and from hospital
totalled £12.00 for instance.)
I have booked an appointment to see the supervisor at the crisis loan dept
for next Monday but to be honest I don't know how I am going to survive
until then.
We are a family of 4 Myself, husband, a 3 year old and a newborn baby.
My Husband looked after our first child so he is not working .
The only money we have is £16.50 child benefit for our first child.The claim
for our second child hasn't been sorted out yet.
I cashed and spent this yesterday.It cost us £5.00 to get to the DWP.
I also get £28.00 tax credit from when I was working and still get.I should
have that today but this is all I have until next Tuesdays £16.50
So basically we are a family of four and we are expected to live on £44.50
per week.
If you get £100 per week smp then you are not living on £44 a week are you?
Obviously they will take off the £100 etc but they have to attribute it
forward. Is your husband not available for work?
 
S

Susan

I know it was a long post but I would appreciate it if you read it correctly
If you get £100 per week smp then you are not living on £44 a week are
you?

I wrote....I am now on the smp of £100.per week, which will be paid monthly.
The first payment I am expecting will be at the end of January for 4 or 5
weeks smp.
Obviously they will take off the £100 etc but they have to attribute it
forward.
They're not even looking at the £100 yet , it is my December salary that
they
are attributing forward.The one that has been spent on rent food and new
baby items
Is your husband not available for work?
This is totally irrelevant to the claim.
I am claiming for a couple and two children and my intentions are to return
to work after weaning.

This post was about me having no money. This post was about the only income
I have is £44.50 per week
between now and the end of January for a family of four to live on which is
below the minimum
amount the government says you are expected to live on.
Come the end of January when I get the four weeks smp then I can budget
ahead for the next four
weeks .As I initialy wrote I need help in the short term.
To quote the DWP wesite
Crisis loans:-
What is it ?
Help in an emergency or disaster .
You do not need to be getting any benefits .
Can I get it?
yes if...Unable to pay for basic living costs and this will be a
serious risk to the health and safety of you or your family?

I consider not being able to provide food and heating for young children a
risk.
I consider the refusal of an immediate crisis loan wrong and illegal.


This post was also about looking for advice .Liam

Please read my original post and try to give my some

Susan
 
M

Mike

Final wages from full time (i.e over 16 hrs PW) are not taken into account
with the exception of PILON & Hol pay. The attribution of the SMP/SSP and
ESP is attributed forward from the date it was due for the no.of weeks /days
it is paid so you do have more than the minimum you need to live on.

Your crisis loan would not have been viewed sympathetically as you have
received over £1700 since 26/11 and have spent it already, it is reasonable
to ask how you've spent the money and ask for receipts, in these
circumstances. Although the final wages you received 26/11 do not affect
your IS claim the social fund officer will want to confirm how you've spent
the money as all income and resources available (including other sources of
credit such as credit cards and family) are considered.

I assume the appointment you have is for a review of the decision and the
reviewing officer may look at it a bit more sympathetically if you provide
as much info as poss. The last few months bank statements could provide
confirmation of some if not all expenditure and this may be sufficient and
show that you are being open and not trying to hide anything. The standing
order for rent can be partialy confirmed by your bank statements and the
Social Fund Officer will not be looking for every single penny to be
accounted for. They will take into account minor normal day to day living
expenses without receipts and would normally look for you to prove larger
expenditures such as the rent, gas, electricity direct debits etc. Make a
list of what you have bought, it's cost and provide receipts where possible
or if you used switch/delta highlight those items on your statements and
take this with you.



Mike
 
S

Susan

Thanks Mike,
Although £1700 looks alot as one figure,this was to cover a two month
period. 1/1103 to 28/11/03
The 26/11 pay was used to pay debts accrued from 1/11 to 30/11.
The 17/11 pay was used to pay debts accrued from 1/12 to 31/12
taking off 2 lots of rent
£650 leaves £1050.
taking off 2 council tax
£100 leaves £950
taking off the extra rent we paid for Januarys £175
leaves £775

Divide this by the 8.5 weeks the pay period covers and you come out with a
figure of £91.17 per week what we have had to live on.
Looking at the income support rates I see they are ( for when we just had 1
child)
Couple 85.75
Children 1 child 38.50
Family prem 15.75
= £ 140.00
minus 1 child benifit @16.05 = £ 123.95
minus tax credit of 28.00 = £ 95.95

So looking at this we have had less money to live for the whole of november
and december
according to what the law says is the minimum ? correct?
So we were advised incorrectly when told not to make a claim until the
second child was
born. and we could have made one on the 17th november when I started my smp.
Had I been paid weekly the bills would have been paid weekly and my last
salery would have been for 2 weeks wages paid on the 17th and this is the
amount
that would have been accredited forwards meaning we would have been entitled
to
income support now.

If the dec 17th salery is taken forward who pays the bills for the period
1/12 to 17/12 ?

And finally, why should I have to be sat here at 6 o'clock in the morning on
New YearsDay ,
tearing my hair out because of incompetant DWP staff.
I am taking this complaint right to the top , and I want to see some heads
rolling

Mrs Smith
 
T

Tony & Debs

Have you made a claim to the Maternity social fund yet?
get the form from your local job centre plus office and they can give you up
to £500. for items for your new born baby, if you are on Income support.
I know it seems tough for you at the moment, but they will sort it out in
the end.

Debs
 
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P

Pat Winstanley

I am now on the smp of £100.per week, which will be paid monthly.
The first payment I am expecting will be at the end of January for 4 or 5
weeks smp.
Can you claim extra maternity allowance for your husband as an "adult
dependent"?
 
P

Pat Winstanley

My next wage was my December salary paid on the17/12/03.(paid early because
of Christmas)
This was for £814.16. This was 4 weeks smp at 90% of salary.
This covered the pay period for December.
Presumably this (plus an extra couple of hundred in normal
circumstances) is what you would normally use to live on for the month
of January? (The November salary being used to live on through December,
the October salary being used to live on through November and so on...)

(Plus, of course, regular cash benefits such as Child Benefit. Also
Tax Credits [which you seem to say you don't get through your employers
payroll, but separately]).
 
Susan said:
I know it was a long post but I would appreciate it if you read it correctly
you?

I wrote....I am now on the smp of £100.per week, which will be paid monthly.
The first payment I am expecting will be at the end of January for 4 or 5
weeks smp.


They're not even looking at the £100 yet , it is my December salary that
they
are attributing forward.The one that has been spent on rent food and new
baby items


This is totally irrelevant to the claim.
I am claiming for a couple and two children and my intentions are to return
to work after weaning.

This post was about me having no money. This post was about the only income
I have is £44.50 per week
between now and the end of January for a family of four to live on which is
below the minimum
amount the government says you are expected to live on.
Come the end of January when I get the four weeks smp then I can budget
ahead for the next four
weeks .As I initialy wrote I need help in the short term.
To quote the DWP wesite
Crisis loans:-
What is it ?
Help in an emergency or disaster .
You do not need to be getting any benefits .
Can I get it?
yes if...Unable to pay for basic living costs and this will be a
serious risk to the health and safety of you or your family?

I consider not being able to provide food and heating for young children a
risk.
I consider the refusal of an immediate crisis loan wrong and illegal.


This post was also about looking for advice .Liam

Please read my original post and try to give my some
well im sorry but you have been receiving a lot more money than a lot of
people.
 
P

Pat Winstanley

Subject: Claiming whilst on maternity
From: "Susan" <[email protected]>
Newsgroups: uk.gov.social-security

Hello
I have just put in a claim for income support.(I am aware that when my claim
is sorted I will only get about £10 or £15 per week but I will get my rent
paid)
I left work to start on maternity on 17/11/03
I'm guessing that your gross pay is about 14k... if so, you probably
should be getting more Tax Credit than £28 a week, and especially more
with the new baby. Worth asking the IR to have another look at your tax
credit claim to make it match current circumstances rather than those of
a few years ago. Just send them a letter stating your expected income
during 2003/04 and where it is derived from, and pointing out the
previous and new child.

Although the current tax credits are by default worked out on household
income from a few years ago, the IR *will* adjust the award to take into
account current tax year earnings if this is very different.

(This assumes that your husband has no investment or earned or benefit
income in his own right [such as disability or incapacity benefit], and
that you don't, between you have thousands and thousands in savings. In
other words, your ONLY household income is your net salary, Child
Benefit, and WTC/CTC).

By the way, I know some people don't like to buy things like baby
clothes and equipment before there is a successful birth, but had you
not been gradually saving up for the cost of things like prams and cots
and buggies and basic clothes and bottles/teats/sterilisers etc over the
previous few months in anticipation? And have you not kept the basics
from when your toddler was a baby?

(Had you considered breast feeding to reduce the initial costs for
formula etc?)
 
J

Jules

Mike said:
Final wages from full time (i.e over 16 hrs PW) are not taken into account
with the exception of PILON & Hol pay. The attribution of the SMP/SSP and
ESP is attributed forward from the date it was due for the no.of weeks /days
it is paid so you do have more than the minimum you need to live on.

Your crisis loan would not have been viewed sympathetically as you have
received over £1700 since 26/11 and have spent it already, it is reasonable
to ask how you've spent the money and ask for receipts, in these
circumstances. Although the final wages you received 26/11 do not affect
your IS claim the social fund officer will want to confirm how you've spent
the money as all income and resources available (including other sources of
credit such as credit cards and family) are considered.

I assume the appointment you have is for a review of the decision and the
reviewing officer may look at it a bit more sympathetically if you provide
as much info as poss. The last few months bank statements could provide
confirmation of some if not all expenditure and this may be sufficient and
show that you are being open and not trying to hide anything. The standing
order for rent can be partialy confirmed by your bank statements and the
Social Fund Officer will not be looking for every single penny to be
accounted for. They will take into account minor normal day to day living
expenses without receipts and would normally look for you to prove larger
expenditures such as the rent, gas, electricity direct debits etc. Make a
list of what you have bought, it's cost and provide receipts where possible
or if you used switch/delta highlight those items on your statements and
take this with you.



Mike
Just to add something to this good advice...if you are unsuccessful at this
review on Monday you have the right to go to the Independant Review Service.
You should be advised of this on Monday.

Jules
 
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M

Mike

Jules said:
Just to add something to this good advice...if you are unsuccessful at this
review on Monday you have the right to go to the Independant Review Service.
You should be advised of this on Monday.

Jules
Not realy worth it as by the time that decision is made the crisis will be
over and the baby will be walking.

Mike
 
M

Mike

Can you claim extra maternity allowance for your husband as an "adult
dependent"?
No SMP is payable at 90%of gross pay for 6 wks then £100 for 12 weeks no
exceptions, additions or twiddly bits.

Mike
 
J

Jules

Mike said:
Make
Not realy worth it as by the time that decision is made the crisis will be
over and the baby will be walking.

Mike
If someone asks for their case to go to the independant review service then
the papers have to be faxed and you usually get the decision within 24 hours
or less. I would suggest it is worth a try.

Jules
 
S

Susan

well im sorry but you have been receiving a lot more money than a lot of
yes,

And I,ve been working a damn lot more harder than alot of people as well .!

Twenty years in fact without ever claiming anything back in return.

Forty hours per week , with a two hour bus journey to get there and a two
hour back.

And for all my efforts I am left stuck on £45 per week up until the end of
Januery.

ITS A GODDAMN JOKE

Mrs Smith
 
S

Susan

Have you made a claim to the Maternity social fund yet?

I know about it yes.
We took the form down with us when we first went to make our income support
claim
The oddviser told us that it was pointless putting it in , seeing as we
would not get income support until 17th Jan ,and we should wait until then.
I pointed out to him a box on the form which said "tick here if you are
waiting to hear about an income supprt claim"
He said "yes but you are not waiting to hear about an income support claim
are you."
I said "arn't we ?"
He said " no , looking at the information you have given us you will not be
illegible for income support until Jan 17th .So on Jan 17 th you will then
be waiting to hear about a claim for income support."
"what..?.....but we have no money."
oddvisor.." well you could put in for a rent rebate "
"what..?...today....in cash..?
" well no ...not quite...but it shouldn't take too long, the system is
remarkably efficient these days."
"Really.... well were not happy and we would like to make a complaint so ,
in order to put it in writing please could I have youe e-mail address."
oddvisor-- "e-mail address." ?
"yes please can I have your email address so I send my thoughts in writting
to the Manager
" I dont know what it is."
"What you dont know what an e-mail address is or you dont know your e-mail
address ?
oddvisor "wait there I'll have to get back to you" (stomp stomp
.......stomp...stomp..)
15 minutes later
oddvisor " err.....we dont have e-mail addresses.."
"what...?......This remarkably efficient system ...and you dont have e-mail
.......excellent...!
well , we need money so can we put in for a crisis loan.."
oddvisor- " err....its pointless .....they wont give you anything."
"WHAT........well can they be the judge of that please.!
oddvisor --"sure you can try....but first you will need to see a careers
advisor (this first person was a claims advisor)
"we dont need to see a careers advisor , we need to see the crisis loan
dept.
odvisor--" No you have to see the careers advisor otherwise we cant process
your clain "
"you arn't processing our claim until the 17th Jan...?
"You still have to see them."

ARRRRRRGGGGGGGH !

20 minutes later

Careers advisor.(actually a nice lady...very human for a change)
" Hello ...I'm Jackie....I'm here to help you back into work.

At this point I give her a vague stare as I swap my one week old over from
suckling the right breast and on to the left one.
Luckily Hubby took over from here..(the conversation that is ....not the
breast feeding)

"Hello Jackie.......this is the situation.....My wifes on
maternity.......shes going back to the job she left as soon as the child is
weaned. I look after our oldest child, as I have done whilst my wife was
at work ,and I will be going back to the job I left when my child starts
school in Sept......Thank you very much and have a happy new year."
Meeting closed.

30 minutes later
Crisis Loans dept

"Hello , My names Julie.....I've spoken to your claims advisor and hes told
me that you've had money and you cant get income supprt so we cant give you
anything.

"WHAT..? AAAAAAAARRRGGGH.

Even I know that you dont have to be on income support to claim a
loan.....and what the hell is someone from a different dept doing by
persuading the crisis loan people as to their decisions.
She had no paperwork in front of her relating to us , just a blank look of "
you have got no chance" written over her smug little face.
This was the point where I asked to see a supervisor and re-sceduled an
appointment for next Friday

We were in there for 2 hours and 45 minutes for
A claim that was put on hold
A career advise meeting that was not needed
And a crisis loan that was refused

ITS A GODDAMN JOKE

Heads will roll

Mrs Smith
 
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P

Pat Winstanley

Forty hours per week , with a two hour bus journey to get there and a two
hour back.

And for all my efforts I am left stuck on £45 per week up until the end of
Januery.
False... you have stated you will be on £100 per week during January
from Maternity Allowance, plus the household will be receiving Tax
credits and Chid Benefit of around £45 per week.
 
P

Pat Winstanley

I know about it yes.
We took the form down with us when we first went to make our income support
claim
The oddviser told us that it was pointless putting it in , seeing as we
would not get income support until 17th Jan ,and we should wait until then.
I pointed out to him a box on the form which said "tick here if you are
waiting to hear about an income supprt claim"
He said "yes but you are not waiting to hear about an income support claim
are you."
I said "arn't we ?"
He said " no , looking at the information you have given us you will not be
illegible for income support until Jan 17th .So on Jan 17 th you will then
be waiting to hear about a claim for income support."
"what..?.....but we have no money."
oddvisor.." well you could put in for a rent rebate "
"what..?...today....in cash..?
" well no ...not quite...but it shouldn't take too long, the system is
remarkably efficient these days."
"Really.... well were not happy and we would like to make a complaint so ,
in order to put it in writing please could I have youe e-mail address."
oddvisor-- "e-mail address." ?
"yes please can I have your email address so I send my thoughts in writting
to the Manager
" I dont know what it is."
"What you dont know what an e-mail address is or you dont know your e-mail
address ?
oddvisor "wait there I'll have to get back to you" (stomp stomp
......stomp...stomp..)
15 minutes later
oddvisor " err.....we dont have e-mail addresses.."
"what...?......This remarkably efficient system ...and you dont have e-mail
......excellent...!
well , we need money so can we put in for a crisis loan.."
oddvisor- " err....its pointless .....they wont give you anything."
"WHAT........well can they be the judge of that please.!
oddvisor --"sure you can try....but first you will need to see a careers
advisor (this first person was a claims advisor)
"we dont need to see a careers advisor , we need to see the crisis loan
dept.
odvisor--" No you have to see the careers advisor otherwise we cant process
your clain "
"you arn't processing our claim until the 17th Jan...?
"You still have to see them."

ARRRRRRGGGGGGGH !

20 minutes later

Careers advisor.(actually a nice lady...very human for a change)
" Hello ...I'm Jackie....I'm here to help you back into work.

At this point I give her a vague stare as I swap my one week old over from
suckling the right breast and on to the left one.
Luckily Hubby took over from here..(the conversation that is ....not the
breast feeding)

"Hello Jackie.......this is the situation.....My wifes on
maternity.......shes going back to the job she left as soon as the child is
weaned. I look after our oldest child, as I have done whilst my wife was
at work ,and I will be going back to the job I left when my child starts
school in Sept......Thank you very much and have a happy new year."
Meeting closed.

30 minutes later
Crisis Loans dept

"Hello , My names Julie.....I've spoken to your claims advisor and hes told
me that you've had money and you cant get income supprt so we cant give you
anything.

"WHAT..? AAAAAAAARRRGGGH.

Even I know that you dont have to be on income support to claim a
loan.....and what the hell is someone from a different dept doing by
persuading the crisis loan people as to their decisions.
She had no paperwork in front of her relating to us , just a blank look of "
you have got no chance" written over her smug little face.
This was the point where I asked to see a supervisor and re-sceduled an
appointment for next Friday

We were in there for 2 hours and 45 minutes for
A claim that was put on hold
A career advise meeting that was not needed
And a crisis loan that was refused

ITS A GODDAMN JOKE

Heads will roll

Mrs Smith
What, exactly, had you *expected* to live on during January?

If you had not been on maternity, what would you have lived on during
January until you received your end of January salary?
 
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S

Susan

I'm guessing that your gross pay is about 14k... if so, you probably
should be getting more Tax Credit than £28 a week, and especially more
with the new baby. Worth asking the IR to have another look at your tax
credit claim to make it match current circumstances rather than those of
a few years ago. Just send them a letter stating your expected income
during 2003/04 and where it is derived from, and pointing out the
previous and new child.
This has been done...but it isnt going to help in the short term
Although the current tax credits are by default worked out on household
income from a few years ago, the IR *will* adjust the award to take into
account current tax year earnings if this is very different.
The current rate I got takes into account a bonus I got a few years ago
By the way, I know some people don't like to buy things like baby
clothes and equipment before there is a successful birth, but had you
not been gradually saving up for the cost of things like prams and cots
and buggies and basic clothes and bottles/teats/sterilisers etc over the
previous few months in anticipation?
Up until last year my rent and council tax was £480 per month leaving me
with £500
Very difficult to save out of that.
Having moved house four times in 2 years any saving have gone on
transitional ajustments
Removals ,Washer plummings,,,,making the properties child friendly..ect
And have you not kept the basics
from when your toddler was a baby?
Pram and cot we had
New mattress and feeding euipment we needed and clothes.
Clothes (baby grows) ect were given away to some pregnant simgle parent
group
(Had you considered breast feeding to reduce the initial costs for
formula etc?)
Yes I allready do.
The milk is relativly cheap in comparison to the nappies
A newborn goes through about 10 a day ( about £2.00 econemy )
Thats £14.00 per week
(please dont mention using liners and toweling ones.Even our third world
guests have evolved from that fifties nightmare.

Remember we have only £45 per week for the next 4 weeks for a family of four
Its no good us being told you shouldn't have spent it
Its gone....Its too late
This is about the health and safety of two small children
and the system that is in place in order to provide in these emergency
circumstances

Mrs Smith
 

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