Credit Card Approval Code


E

Eric

I am using IcVerify 3.1.6 to process credit card transactions and it is
working fine. But, the approval code printed on the receipt shows bunch of
numbers and letters (usually two lines long), instead of 6 digit approval
code.

When I test the transaction using IcVerify program (not RMS software with
multi-user enviorment), the approval code shows only 6 digits.

Is there any way to correct this problem? Please advise.
Thank you.
 
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J

Jeff

Eric,

Turn on the short answer file. In your ICV multi-user screen, type in a /O
(that's an O not a zero) on the initialization string line.

--
*
I am using IcVerify 3.1.6 to process credit card transactions and it is
working fine. But, the approval code printed on the receipt shows bunch of
numbers and letters (usually two lines long), instead of 6 digit approval
code.

When I test the transaction using IcVerify program (not RMS software with
multi-user enviorment), the approval code shows only 6 digits.

Is there any way to correct this problem? Please advise.
Thank you.
 
E

Eric

Hi Jeff,

Thanks for your response. However, it's still not working. I already entered
/O on the initialization string.
 
J

Jeff

Eric,

Are you using ICV's 2.5/6 compatibility mode?

What do the approval codes look like?
 
E

Eric

What do you mean by ICV's 2.5/6 compatibility mode?
I am using ICV's 3.1 Release 6.

I was using Version 2.5 and upgraded to Version 3.1.6 since I changed
processor to RBS Lynk, so I can process credit card transaction over the
internet. When I was using ICV's 2.5, there were no problems. After I
upgraded to 3.1.6 and change the processor to RBS Lynk, eveything was fine,
except approval code on the receipt.
Approval code is about 2 line long and consists of 6 digit approval code,
reference numbers, and other numbers and letters that I can not recognize.
 
J

Jeff

Eric,

In ICV 3.1 you can set a compatibility mode to support programs written for
the older versions of ICV. It doesn't work correctly all of the time, but
its in the ICVerify setup program | Merchant tab | SDK Version Used.

1 = 2.46
2 = 2.51
3 = 2.60
4 = 3.0
0 = current version 3.1

Try setting it to 2.

Another option to look at is the Evaluated Response line. Normally its set
to Y. Your's may be to something else. This is all described in the
Appendix A.

If you change anything, make sure to restart ICV Multi-user for it to take
effect.
--
*
What do you mean by ICV's 2.5/6 compatibility mode?
I am using ICV's 3.1 Release 6.

I was using Version 2.5 and upgraded to Version 3.1.6 since I changed
processor to RBS Lynk, so I can process credit card transaction over the
internet. When I was using ICV's 2.5, there were no problems. After I
upgraded to 3.1.6 and change the processor to RBS Lynk, eveything was fine,
except approval code on the receipt.
Approval code is about 2 line long and consists of 6 digit approval code,
reference numbers, and other numbers and letters that I can not recognize.
 
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E

Eric

Hi Jeff,

I'm sorry, I did not respond to your reply early and thanks for your
suggestion.
However, SDK version change you recommended was not working. If I change to
2 or anything else as SDK verion, IcVerify shows an error message and not
processing. Only SDK version 0 is working.
Regarding Evaluated Response, it is already set to "Y".

I contacted processing company (RBSLynk) and they tested with IcVerify, and
they say there are no problem with RBSLynk and IcVerify.

Something should be done to RMS software, I guess.

Please advise.
Thank you.
 

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