Credit checks and credit ratings


T

Tom Anderson

Hi,

We've just moved house, and my housemate has been trying to open an
account with BT for the phone. Due to various fuckups by BT (including but
not limited to entirely imaginary telephone lines ...), each leading to a
repeat of the setup process, she's been credit-checked four times now. She
doesn't have much of a credit history (she's never paid bills before), so
these checks have rather tarnished it. Indeed, BT were happy to open an
account at first, but they now want a deposit - yes, because of the effect
of the checks they themselves have made on my housemate's credit rating.
So, some questions.

Firstly, this is completely retarded, right?

Secondly, out of interest, what's the thinking behind making credit checks
a negative factor on your credit rating? I've heard of people getting
burnt by this - shop around for mortgages online, for example, and you'll
find yourself in trouble. This seems completely batshit.

Thirdly, since this is entirely BT's fault, they ought to do something
about it; any idea how to persuade them to write to Experian (and probably
Equifax too) to explain what's happened and get the record corrected, and
how likely this is to work?

Cheers,
tom
 
Ad

Advertisements

M

Mark

Hi,

We've just moved house, and my housemate has been trying to open an
account with BT for the phone. Due to various fuckups by BT (including but
not limited to entirely imaginary telephone lines ...), each leading to a
repeat of the setup process, she's been credit-checked four times now. She
doesn't have much of a credit history (she's never paid bills before), so
these checks have rather tarnished it. Indeed, BT were happy to open an
account at first, but they now want a deposit - yes, because of the effect
of the checks they themselves have made on my housemate's credit rating.
So, some questions.

Firstly, this is completely retarded, right?

Secondly, out of interest, what's the thinking behind making credit checks
a negative factor on your credit rating? I've heard of people getting
burnt by this - shop around for mortgages online, for example, and you'll
find yourself in trouble. This seems completely batshit.

Thirdly, since this is entirely BT's fault, they ought to do something
about it; any idea how to persuade them to write to Experian (and probably
Equifax too) to explain what's happened and get the record corrected, and
how likely this is to work?
Write directly to experian and the other credit reference agencies.
They may put a notice of correction on your file. However I believe
that this makes little difference.

Write to BT and ask them to change your record.

Another idea is to apply for small amounts of credit. You will then
get a better rating if you pay them off.

Mark.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top