Crystal Reports Export to PDF not working


B

Bill Yater

Our store manager are generating their weekly timesheets using the Timecard
Report included in the list of Crystal Reports in RMS Store Ops Manager.
The report works fine, and we can print it, but the manager would also like
to save it to a PDF file.
They click on the Export button, select the Acrobat Format, Disk File, then
click OK. The Export Options dialog appears, with All pages selected, and
they click OK.

Nothing happens. The "Choose Export File" dialog does not appear.

If they select a different file format (such as CSV or text), the File
dialog appears, and they can save it.

I have been able to reproduce this problem with all of the stnadard Crystal
Reports, and I have reproduced it on two different computers at two different
stores.

Does Crystal Reports require additional software to be loaded on the Manager
computer in order to save a PDF? If so, where would I see that in the RMS
install, or where could I download it?
 
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T

Terrible Tom

I'd recommend downloading any of the free PDF creators out there. I use
PrimoPDF and it works great.

Basically, anything you can print you can turn into a .pdf file.

Tom
 
B

Bill Yater

We already have PrimoPDF installed on the computer, and we use it whenever we
print from RMS. The RMS Print Preview window lets you set the printer
properties and select the printer to use.

However, printing from Crystal Reports does not let you select the printer.
It uses the default printer for that computer. I don't want to force the
manager to constantly change their default printer back and forth.

Am I missing something in Crystal Reports to let the user select their
printer before printing?
 
J

Jeff @ Check Point Software

Bill,

Maybe try a different PDF creator. We use CutePDF Writer www.cutepdf.com and Crystal exports fine with RMS 2.0.0112 on Vista 64 bit.

Maybe update the PrimoPDF to the latest version?
..
--

Jeff
Check Point Software

=====================================================

You must be using Outlook Express/Windows Mail or some other type of newsgroup reader to
see and download the file attachment(s). If you are not using a reader, follow
the link below to setup Outlook Express. Click on "Open with newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=====================================================

We already have PrimoPDF installed on the computer, and we use it whenever we
print from RMS. The RMS Print Preview window lets you set the printer
properties and select the printer to use.

However, printing from Crystal Reports does not let you select the printer.
It uses the default printer for that computer. I don't want to force the
manager to constantly change their default printer back and forth.

Am I missing something in Crystal Reports to let the user select their
printer before printing?
 
L

Lobo FX

To have PDF export working from Crystal Reports basically you have to deploy 3 files:

- 'u2fPDF.dll' (or 'crxf_pdf.dll', depending on your Crystal version), on the folder %windir%\Crystal;

- 'ExportModeller.dll' (COM-registrable DLL), on the folder %ProgramFiles%\Seagate Software\Shared

- 'tslv.dll' (or 'crtslv.dll', also a COM-registrable DLL) on the same folder as 'ExportModeller.dll'

Also, 'ExportModeller.dll' depends on the files 'ATL.DLL', 'MSVCP60.DLL' and 'MSVCRT.DLL' (at least on Crystal 8.5), so they should be there too.

If you are using Windows XP SP3, or Windows Vista, you'll probably want to take a look here:
http://forums.microsoft.com/technet/showpost.aspx?postid=4123676&siteid=17&sb=0&d=1&at=7&ft=11&tf=0&pageid=1

To solve the problem of changing the printer from inside Crystal Reports, I've done that:

- Using CR Engine Automation: before executing the method Report.Preview I change this property:
oCRReport.PrintWindowOptions.HasPrintSetupButton = True

- Using RDC: I put this code on the viewer form:

Private Sub CRViewer_PrintButtonClicked(UseDefault As Boolean)

'Create an instance of the Printer Setup dialog box
'Set the handle of the Printer Setup dialog box to the form
moReport.PrinterSetup Me.hwnd

End Sub

Hope that helps.

Regards,
Pedro.
 
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try to reinstall crystal reports software

csharp.net-informations.com/crystal-reports/csharp-crystal-merge-module.htm
 
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