Customer Name change


T

Tom M

It seems as if the application does not effectively handle a Customer Name
change. For example, we changed a Cust. name and then went into that
customer's financial history, selected an applied payment - just to view the
details of such, and then went to close out of that window and... we are
being asked to either Add the (old) customer name to the Customer List (which
obviously will create a new customer - and who knows what else would then be
required to address / track any associated details) - Or... if we attempt to
Edit the customer's Applied Payment it says it will void that transaction.
Obviously customers/companies change names and, well... we want to retain
ALL Together ALL transactions assoociated with that particular customer - but
it does not look as if MSOA is allowing us to do this.
 
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