Database Connection Lost



Has anyone experienced a loss of connection to the database while using RMS?
This happens on several different type of hardware configurations, so I am
assuming this has something to do with the software setup. I am running
windows 2003 server SB and RMS v1.2. If anyone has any ideas, thanks



Glenn Adams [MVP - Retail Mgmt]

Not very likely to be software setup. Check your network. Also, make sure
all registers are on good UPS systems - preferably models with voltage
regulation. If you're using a PINPad for debit cards, I've heard that they
can draw enough power to knock out the network card - it only takes a blip
in the network for RMS to drop it's connection.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question