Debt Collection Agency


S

Shane Cook

We operate a business that accepts credits cards online. A number of orders
we get ever month are fraudulent, i.e. someone using a stolen credit card
for example. A much smaller number are from people who use our online
services, for which they pay in advance with a credit card, and then we get
issued with a chargeback at some later date. In the majority of cases the
amounts involved are small, maybe £50 or, but the costs of the chargeback's
can easily double that figure. Clients can be located all over the world,
but are mainly based in the US and Europe, including the UK.

For the amounts involved, and the fact we have greatly overworked staff
(i.e. me) who just doesn't have time to chase these things, I was wondering
if we can simply pass on these debts to a debt collection agency? I'd
happily settle for 50% of what we were owed, providing it didn't take much
time on my part to pass over the appropriate information to the agency.

I appreciate this is also a criminal matter, and I'd be more than happy to
press criminal charges against these people, but often it's difficult to
identify the offenders, and even if we did know who they were, how do I
report a crime here in the UK committed by a German or French person against
our UK business?

Would anyone care to offer some advice as to how we might proceed?

Kind Regards,
Shane Cook.
 
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J

JethroUK©

there used to be such companies

i used to work for a firm that 'sold' all there bad depts to a collecting
agency for half-price - we just forgot about it & collecting agency would
recover whatever they could for themselves

also might be worth having a word with your solicitor - when i worked for a
family owned company (many sub £50 bad cheqs, etc) - these were all put in
the hands of their solictor, who (for the price of a letter threatening
court action for fraud) recovered every single penny - whether via them
paying up due to the threat, or later in court (it's a clear shut case of
fraud apparently)
 
T

Tim

i used to work for a firm that 'sold' all there bad depts to a collecting
agency ...

What, everyone in the *departments* ? Not just the "bad" staff in those
'bad depts'??! :-((
 
J

Jonathan Bryce

Tim said:
agency ...

What, everyone in the *departments* ? Not just the "bad" staff in those
'bad depts'??! :-((
Not "everyone in the department", the entire department. :-(
 
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M

Mike

[QUOTE="Tim said:
i used to work for a firm that 'sold' all there bad depts to a collecting
agency ...

What, everyone in the *departments* ? Not just the "bad" staff in those
'bad depts'??! :-(([/QUOTE]

Aye. Flog the lot of 'em
 

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