DLA payments query

Discussion in 'UK Tax Credits and Benefits' started by fido, Apr 19, 2008.

  1. fido

    fido Guest

    My wife's DLA, which was being paid weekly with her pension, stopped
    suddenly. On telephoning the department she gets differing answers.
    The latest is that DLA is not now being paid weekly with other
    benefits but is going to be paid 4 weekly in arrears. As I cannot find
    anything about this can someone point me in the right direction?
     
    fido, Apr 19, 2008
    #1
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  2. fido

    Robbie Guest

    All I can do is suggest contacting DLA unit directly to clarify the way
    in which it will be paid.

    It's not nice of them to just stop the payments like that though, they
    should have at least informed your wife in advance.

    But DLA themselves are the best people to contact. If you have no joy
    come back here for further advice.
     
    Robbie, Apr 19, 2008
    #2
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  3. fido

    mart2306 Guest

    Has anything changed with either benefit? Has she requested payment
    into the bank for the DLA?
    It is unusual to simply switch from combined benefits back to seperate
    ones. Not unknown though, especially if there is some change
    somewhere.

    Martin <><
     
    mart2306, Apr 19, 2008
    #3
  4. fido

    fido Guest

    Yes, there is a change. She was getting DLA care and mobility lower
    rates, both paid with her pension into the bank. Her mobility is due
    for review in June. However she had to fill the form in well in
    advance, which she has done. The only correspondence she's had is that
    is that her claim is being considered. When her payments stopped (both
    care and mobility) she rang up and was told her claim had been allowed
    but they had to cease payments so that they could work out when to
    start them again. (or something like that, but it didn't make much
    sense). And that it would take two weeks to sort out. Three weeks
    later she rings up and gets told the bit about being paid four weeks
    in arrears.
     
    fido, Apr 19, 2008
    #4
  5. fido

    mart2306 Guest

    All bank payments for regular customers (not special rules customers)
    are paid 4 weekly in arrears, last I looked.
    Have they been able to explain why they have suddenly take the
    payments back to themselves?

    Martin <><
     
    mart2306, Apr 19, 2008
    #5
  6. fido

    Robbie Guest

    I've heard of this happening in two cases, both were cases up for
    renewal and previously DLA was paid with Incapacity Benefit. The renewal
    was followed by the DLA being removed from the IB and paid separately by
    DLA.

    Both cases are recent and have caused some degree of financial problems
    as weekly income was reduced for several weeks until DLA was eventually
    paid.
     
    Robbie, Apr 19, 2008
    #6
  7. fido

    Mike Guest

    Could be any number of reasons - the lack of explanation suggests to me
    it's most likely is some problem with the IB system forcing the local
    office to de-combine or all payments would stop.

    Combining and de-combining benefits is at the secretary of state's
    discretion and is done to benefit the DWP not necessarily it's
    customers. As such there is no right to have benefits combined.

    Mike
     
    Mike, Apr 19, 2008
    #7
  8. fido

    mart2306 Guest

    Just makes sense for the DWP to have it combined as it saves money on
    payments.
    Rather less savings these days than back when order books and giros
    were the norm, but still savings.

    Martin <><
     
    mart2306, Apr 19, 2008
    #8
  9. fido

    fido Guest

    Thanks very much for all the comments. Obviously the DWP have taken
    the opportunity to alter the payments to four weekly in arrears. It
    would have been nice, though, to have been informed. Fortunately it
    won't affect us financially as we have a good overdraft allowance,
    which we don't normally use.
     
    fido, Apr 19, 2008
    #9
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