DLA payments query


F

fido

My wife's DLA, which was being paid weekly with her pension, stopped
suddenly. On telephoning the department she gets differing answers.
The latest is that DLA is not now being paid weekly with other
benefits but is going to be paid 4 weekly in arrears. As I cannot find
anything about this can someone point me in the right direction?
 
R

Robbie

fido said:
My wife's DLA, which was being paid weekly with her pension, stopped
suddenly. On telephoning the department she gets differing answers.
The latest is that DLA is not now being paid weekly with other
benefits but is going to be paid 4 weekly in arrears. As I cannot find
anything about this can someone point me in the right direction?
All I can do is suggest contacting DLA unit directly to clarify the way
in which it will be paid.

It's not nice of them to just stop the payments like that though, they
should have at least informed your wife in advance.

But DLA themselves are the best people to contact. If you have no joy
come back here for further advice.
 
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M

mart2306

My wife's DLA, which was being paid weekly with her pension, stopped
suddenly.  On telephoning the department she gets differing answers.
The latest is that DLA is not now being paid weekly with other
benefits but is going to be paid 4 weekly in arrears. As I cannot find
anything about this can someone point me in the right direction?
Has anything changed with either benefit? Has she requested payment
into the bank for the DLA?
It is unusual to simply switch from combined benefits back to seperate
ones. Not unknown though, especially if there is some change
somewhere.

Martin <><
 
F

fido

Has anything changed with either benefit? Has she requested payment
into the bank for the DLA?
It is unusual to simply switch from combined benefits back to seperate
ones. Not unknown though, especially if there is some change
somewhere.

Martin <><
Yes, there is a change. She was getting DLA care and mobility lower
rates, both paid with her pension into the bank. Her mobility is due
for review in June. However she had to fill the form in well in
advance, which she has done. The only correspondence she's had is that
is that her claim is being considered. When her payments stopped (both
care and mobility) she rang up and was told her claim had been allowed
but they had to cease payments so that they could work out when to
start them again. (or something like that, but it didn't make much
sense). And that it would take two weeks to sort out. Three weeks
later she rings up and gets told the bit about being paid four weeks
in arrears.
 
M

mart2306

Yes, there is a change. She was getting DLA care and mobility lower
rates, both paid with her pension into the bank. Her mobility is due
for review in June. However she had to fill the form in well in
advance, which she has done. The only correspondence she's had is that
is that her claim is being considered. When her payments stopped (both
care and mobility) she rang up and was told her claim had been allowed
but they had to cease payments so that they could work out when to
start them again. (or something like that, but it didn't make much
sense). And that it would take two weeks to sort out. Three weeks
later she rings up and gets told the bit about being paid four weeks
in arrears.
All bank payments for regular customers (not special rules customers)
are paid 4 weekly in arrears, last I looked.
Have they been able to explain why they have suddenly take the
payments back to themselves?

Martin <><
 
R

Robbie

All bank payments for regular customers (not special rules customers)
are paid 4 weekly in arrears, last I looked.
Have they been able to explain why they have suddenly take the
payments back to themselves?

Martin <><
I've heard of this happening in two cases, both were cases up for
renewal and previously DLA was paid with Incapacity Benefit. The renewal
was followed by the DLA being removed from the IB and paid separately by
DLA.

Both cases are recent and have caused some degree of financial problems
as weekly income was reduced for several weeks until DLA was eventually
paid.
 
M

Mike

All bank payments for regular customers (not special rules customers)
are paid 4 weekly in arrears, last I looked.
Have they been able to explain why they have suddenly take the
payments back to themselves?

Martin <><
Could be any number of reasons - the lack of explanation suggests to me
it's most likely is some problem with the IB system forcing the local
office to de-combine or all payments would stop.

Combining and de-combining benefits is at the secretary of state's
discretion and is done to benefit the DWP not necessarily it's
customers. As such there is no right to have benefits combined.

Mike
 
M

mart2306

Could be any number of reasons - the lack of explanation suggests to me
it's most likely is some problem with the IB system forcing the local
office to de-combine or all payments would stop.

Combining and de-combining benefits is at the secretary of state's
discretion and is done to benefit the DWP not necessarily it's
customers.  As such there is no right to have benefits combined.

Mike- Hide quoted text -

- Show quoted text -
Just makes sense for the DWP to have it combined as it saves money on
payments.
Rather less savings these days than back when order books and giros
were the norm, but still savings.

Martin <><
 
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F

fido

Just makes sense for the DWP to have it combined as it saves money on
payments.
Rather less savings these days than back when order books and giros
were the norm, but still savings.

Martin <><
Thanks very much for all the comments. Obviously the DWP have taken
the opportunity to alter the payments to four weekly in arrears. It
would have been nice, though, to have been informed. Fortunately it
won't affect us financially as we have a good overdraft allowance,
which we don't normally use.
 

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