dongle for Retail Management System ver 1.3


M

MOH. OWN

we are using Retail Management System ver. 1.3.

In ver. 2 Microsoft has replaced dongle with license per machine.

if we want to contuinue using ver 1.3, Will you please tell me are dongles
still available and till when we can buy them.

An early reply will be appriciated


With Thanks

Ajmal
Althomad Co
Riyadh
Saudi Arabia
 
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A

Akber Alwani

HI Mohd,
Yes you can use it as RMS is bascially for Middle East and it works fine
with dongle or USB license key
 
M

MOH. OWN

Hi Mr.Akber
firt thank you for your replay.

That's fine but I want know if microsoft they put date for discontinue
issued dongole. or no problem when i need more store i can buy for my V 1.3.

(Is available any time on Medil East)

Thanks for Help
 
A

Akber Alwani

HI Mohd, So far they not discontinue the RMS 1.3 but you can request MS to
give you 1.3 they are nowadays giving 2.0 version which off course have some
issues. well Microsoft is doing their hard and I respect them but sometimes
they not help us.
 
G

Glenn Adams [MVP - Retail Mgmt]

You should contact your reseller for this information for your region.

In the US, existing customers who are on a support plan for HQ can
continue ordering 1.3 for New stores for a short time; I believe it will
be cut off sometime in June, but I can't find the specific reference
right now. I don't remember seeing any mention of allowing existing
stores to add registers, just new stores to an existing HQ.

Again, in the US, 1.3 will be supported for 5 years. I don't believe
you will ever see another update for it though.

I have no idea what the time lines are in Saudi Arabia - you need to
check with a local resource for that.

Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
(e-mail address removed)
 
M

MOH. OWN

Hi all

Ok, there is other think now my software v1.2(SO&HQ)
but my dongole licence v1.3. Is there any problem on this case for my
bisness.

and Mr.Glenn why my partner they give me like this if they know about good
work(diffrent Virsion).

Best Regards
 
G

GregDxb

Hi Moh,

You are using RMS v1.2 (SO&HQ), are you using Inter-store transfer between
shops ?? As I remember , v1.2 has a bug in terms of inter store transfer.
Have you notice anything missing??? does your store data inter store transfer
matching with hq data??? Or perhsaps, any blank inter store transfer in
receiving shops ??

the supplier who gave you the dongle for v1.3, might have run out of dongle
with v1.2 because microsoft has been upgrading and have stop the production
of v1.2 dongle..anyway,the dongle is only a license and it is compatible
whatever version you're using as long as it is RMS ( i hope it works the same
way with v2.0) .

I fnot convince with your reseller-->post the question to microsft itself
via customer source.
 
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J

Jeff @ Check Point Software

Moh,

The same dongle works for versions 1.1 through 1.3

--

Jeff
Check Point Software

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under the MS Retail Management System on the right.

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Hi all

Ok, there is other think now my software v1.2(SO&HQ)
but my dongole licence v1.3. Is there any problem on this case for my
bisness.

and Mr.Glenn why my partner they give me like this if they know about good
work(diffrent Virsion).

Best Regards
 
P

P.O.S

Do you know where I would be able to find more information on the bugs in
v1.2 - I am experiencing issue with item properties not matching at SO to HQ,
also with transfers. I am now on 1.3 company wide, but I was on v1.2 w/v1.3
dongles - which I was told would not cause any issues.
 
G

Glenn Adams [MVP - Retail Mgmt]

MS does not admit to any bugs in RMS until they release a hot fix for
them, so the only thing you can do is check the hot fix list and see
what's been fixed. This makes me crazy by the way...

What properties are not matching? Many item properties (price, cost &
quantity for example) are store to store by design. These values go into
the itemDynamic table in HQ (when a 401 is run) and you can see them in
the various 'snapshot' reports in HQ. This is to allow different stores
in different locations to sell at local market prices and is a good
thing. Unless you use RMS Security settings to prevent it, local stores
can modify things that really should be consistent (Description, item
lookupcode, etc...). These store level changes would NOT communicate
back to HQ - if you want to keep your item definitions consistent, you
should lock down the descriptive fields using Security settings. These
can be set in your template database and will then carry forward to new
stores, but would need to either be manually set at each existing store
or generated by SQL commands.

Dongle is just a license check - it would have no affect on functionality.
 
P

P.O.S

If I check the properties on any given item, I have a different quanity
showing at HQ then I do at SO for many of the locations. I plan on doing a
full reconciliation, but I was wondering what would have caused this and why
it has not self corrected through daily 401 worksheet runnings.
 
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G

Glenn Adams [MVP - Retail Mgmt]

401 uploads ITEM MOVEMENTS, not quantity. If you start with an
incorrect quantity at HQ, you will continue to haveanincorrect quantity
until it is reconciled. The possible exception to this is a physical
inventory at the store. The process for Physical Inv. used to be to
perform the PI at the store, caluculate and commit it at the store, then
run a 501 Worksheet from HQ (Request full item counts) followed by Inv.
Wizard task 190 (This is basically the HQ equivalent of the Calculate &
Commit part of a Phys. Inv.). As of v1.3, MS has been saying that a
501/190 is no longer required.

Anyway, if you believe that your store quantities are more accurate than
your HQ quantities, you can run a 501/190 combination to reset HQ.
 

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