Downloaded Money Premium 2006 - credit card charged.


B

Brahman

On opening Money 2005 got message to upgrade to Money Premium 2006.7/26/05
Followed the links - Payed by credit card downloaded and installed as
directed.
Openned Money 2006 7/27/05 -got message that additional files were being
downloaded. then a messag that thses would be activated the next time money
was opened. Did not restart. Money operated normally on 7/27/05 including
downloads from finacial instittions. Closed Money 2006 normally.
Opened Money 2006 7/28/05 (apparntly after the new files were activated) got
a message - "This is a trial version of Money2006 and it will expire".
Checked Help/About Money - find that Money 2006 trial version is now
installed.
Qestion did the automatic downloaded files change my installation from Money
Premium 2006 to a trial version?
I payed for Money 2006 Premium. Why did I not recieve it?
Can ony one help
Thanks
Brahman
 
Ad

Advertisements

B

Brian

I have the same problem with a paid version of Money Deluxe. After it
downloaded the "additional files" and restarting, it has reverted my paid
version to a Trial Version. Has anyone figured out how to resolve this
issue? I have already uninstalled and reinstalled a half dozen times.
Thanks.
 
S

Steve

Maybe people will learn that the best two things they can do when
buying Money 2006 premium from Microsoft is: #1 get the product at a
store so you have a real CD as backup. and #2 never pay more than $25
net after rebate for this product. Good luck to you with your problem.
Steve
 
Ad

Advertisements

B

Brahman

Brian
i conntacted MS web CHAT support. There instructions were
1.0 Uninstall Money 2006
2.0 Delete all Money files
3.0 Delete applicable Registry files.
4.0 Install Trial version
5.0 Open and close Money 2006.
6.0 Wait 20 minutes then open Money 2006 The version payed for should be
installed.
Contact MS billing to have any duplicate charges removed from your Passport
account and from your credit card account.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top