Downloading account information for the first time...


S

Sir Leicester

I just activated my copy of Quicken 2005 for Mac that came with my new
machine. I have used Quicken Windows in the past, but not for several
years, and I have no Windows file that I want to transfer to the Mac.

I have downloaded chequing and credit card accounts from Royal Bank in
Canada, but the balances in the program are wildly incorrect. For
example, I have several thousand dollars in my chequing account, but
Quicken shows me as having an overdraft of over 14,000.00.

There must be something obvious I am missing. Any ideas?

Many thanks.

LD
 
Ad

Advertisements

J

John Pollard

Sir said:
I just activated my copy of Quicken 2005 for Mac that came
with my new
machine. I have used Quicken Windows in the past, but not for
several
years, and I have no Windows file that I want to transfer to
the Mac.

I have downloaded chequing and credit card accounts from Royal
Bank in
Canada, but the balances in the program are wildly incorrect.
For
example, I have several thousand dollars in my chequing
account, but
Quicken shows me as having an overdraft of over 14,000.00.

There must be something obvious I am missing. Any ideas?
Almost no financial institutions will download 100% of your
historical transactions. Because you are starting a new Quicken
file, you have no history; you probably need to create a
"balance forward" or adjustment transaction.

In any event; when your balance is off, the first thing to do is
to begin some sort of reconcile process: you need to know
whether you have all the transactions from the date of the
earliest to the present and if every amount is correct. If you
do, what is missing are the older transactions and you will
probably have to create a balance forward for their net amount.
If other transactions are missing or incorrect, you may need to
speak with your fi, or see if you have manually entered
transactions in error.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top