Downloading financial data from Bank of America Investment Service


A

afrizat

Hello all,

I tired downloading my financial data today and I gfot a message from Money
05 that BofA Investment services did not recognize my password.

I tested it on the website directly and it worked.

I went back to Money 05, and it asks me for a new password. I type it in and
then I get a message: password cannot contain letter...

Where is hades did MS Money get that data from? Certainly the bank is ok
with it...

Any tips on how to get around this (besdes changing my password to suit
money).

It is definitly the little things like this that will push me the Quicken.

cheers
 
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J

johnbusc

I just started getting this error as well, so good to hear its not
isolated.

My first guess is that it is a temporary problem with BAISI.
Alternately, it could be a change in their support of MS Money. I
would recommend you try again later on the 22nd.

By the way, your password in Money for BAISI is different than the one
used on the website. The Money password must match the one you
received for the Intellibroker phone system and, as you've found,
cannot contain letters.

Regards,
JB
 
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M

Mark Horn

In the OFX that the bank sends to Money during the initial setup, it can
specify things like:

<Min>7</Min>
<Max>20</Max>
<Alpha>1</Alpha>
<Numeric>1</Numeric>
<Special>0</Special>
<Spaces>0</Spaces>

In context, these tags mean that Money knows what the password
requirements are for each financial institution and is able to
enforce them.

There are a few things that could be causing this problem:

1) Your money file may have stale information for the FI's password
enforcement. You could try solving this by going into online
services, disabline online services for BAISI, and re-enabling
them.

2) BAISI might be having a problem with their password enforcement
routines on their Money interface. This assumes that the web
interface is enforcing the requirements correctly. About the
only thing you can do is call BAISI and ask for help.

3) BAISI might be having a problem with their password enforcement
routinges on their web interface. This assumes that the web
interface is enforcing the requirements correctly. About the
only thing you can do is call BAISI and ask for help.

4) I might be entirely wrong about all of this. Make a backup
of your money file before you do anything.

Good luck.
 

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