Dynamics RMS POS Offline Transactions not syncing

  • Thread starter Hendre Janse van Rensburg
  • Start date

H

Hendre Janse van Rensburg

Hi

Our server went down a while back forcing our POS PCs to work offline. This was fine but when the server came back online and they were restarted they failed to synchronise with the Store database. They still haven't and its been a while since that happened

I tried to change the HKEY_LOCAL_MACHINE -> SOFTWARE -> MICROSOFT -> RETAIL MANAGEMENT SYSTEM ->
STORE OPERATIONS -> POSUser -> TerminalOffline entry in the registry to true on one of the machines. When I restarted POS it apparently synchronised and the entries disappeared from the offline database, but now I am unable to find those transactions in the Store database.

Any ideas where they could have gone? Any idea how to fix the issue for the other POS machines?

Thank you in advance
Hendr?


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M

Marc

Are you actually seeing the offline database sync? It should happen every
time you Z out a register and an animated icon appears on the screen while
it occurs.
If not - I had issues getting offline to sync for along time and for me, I
had to manually open a port in the Windows Firewall to get it to work
Windows Firewall: Exceptions: Add Port: Name: SQL 1433, Port#:1433, select
TCP, Add Port: Name: SQL 1434, Port#: 1434, select UDP

Marc
 
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H

Hendre Janse van Rensburg

Hi Marc

Thanks for the response.

Yes, I saw the animated icon appear and a progress bar indicating, apparently, that its busy syncing it. But when I searched in the Stores database for those amounts or sales taxes on the date the transaction originally occurred I couldn't find anything. I am assuming that it will sync it to the date the transaction originally occurred?

Thank you
Hendr?



Marc wrote:

Are you actually seeing the offline database sync?
03-May-10

Are you actually seeing the offline database sync? It should happen ever
time you Z out a register and an animated icon appears on the screen whil
it occurs
If not - I had issues getting offline to sync for along time and for me,
had to manually open a port in the Windows Firewall to get it to wor
Windows Firewall: Exceptions: Add Port: Name: SQL 1433, Port#:1433, selec
TCP, Add Port: Name: SQL 1434, Port#: 1434, select UD

Mar

<Hendre Janse van Rensburg> wrote in message

Previous Posts In This Thread:


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J

Jeff @ Check Point Software

Hendre,

Do you see a Blind Cose for the Offline batch? Manager | Journal | Update Batch Info | OK




in message Hi Marc

Thanks for the response.

Yes, I saw the animated icon appear and a progress bar indicating, apparently, that its busy syncing it. But when I searched in the Stores database for those amounts or sales taxes on the date the transaction originally occurred I couldn't find anything. I am assuming that it will sync it to the date the transaction originally occurred?

Thank you
Hendr?



Marc wrote:

Are you actually seeing the offline database sync?
03-May-10

Are you actually seeing the offline database sync? It should happen every
time you Z out a register and an animated icon appears on the screen while
it occurs.
If not - I had issues getting offline to sync for along time and for me, I
had to manually open a port in the Windows Firewall to get it to work
Windows Firewall: Exceptions: Add Port: Name: SQL 1433, Port#:1433, select
TCP, Add Port: Name: SQL 1434, Port#: 1434, select UDP

Marc

<Hendre Janse van Rensburg> wrote in message

Previous Posts In This Thread:


Submitted via EggHeadCafe - Software Developer Portal of Choice
WPF Reflection Effect
http://www.eggheadcafe.com/tutorials/aspnet/8cc84aa8-3b44-4037-beab-49bd76e20b9b/wpf-reflection-effect.aspx
 
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I have experienced similar problem and can't find solution. After Z report, apparently offline database is being updated but item table definitely is not updated nor are transactions. I have tried turning Firewall OFF and still Offline database does not update.
 

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