Dynamics RMS POS Offline Transactions not syncing

Discussion in 'Microsoft Point Of Sale' started by Hendre Janse van Rensburg, May 3, 2010.

  1. Hi

    Our server went down a while back forcing our POS PCs to work offline. This was fine but when the server came back online and they were restarted they failed to synchronise with the Store database. They still haven't and its been a while since that happened

    I tried to change the HKEY_LOCAL_MACHINE -> SOFTWARE -> MICROSOFT -> RETAIL MANAGEMENT SYSTEM ->
    STORE OPERATIONS -> POSUser -> TerminalOffline entry in the registry to true on one of the machines. When I restarted POS it apparently synchronised and the entries disappeared from the offline database, but now I am unable to find those transactions in the Store database.

    Any ideas where they could have gone? Any idea how to fix the issue for the other POS machines?

    Thank you in advance
    Hendr?


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    Hendre Janse van Rensburg, May 3, 2010
    #1
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  2. Hendre Janse van Rensburg

    Marc Guest

    Are you actually seeing the offline database sync? It should happen every
    time you Z out a register and an animated icon appears on the screen while
    it occurs.
    If not - I had issues getting offline to sync for along time and for me, I
    had to manually open a port in the Windows Firewall to get it to work
    Windows Firewall: Exceptions: Add Port: Name: SQL 1433, Port#:1433, select
    TCP, Add Port: Name: SQL 1434, Port#: 1434, select UDP

    Marc
     
    Marc, May 3, 2010
    #2
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  3. Hi Marc

    Thanks for the response.

    Yes, I saw the animated icon appear and a progress bar indicating, apparently, that its busy syncing it. But when I searched in the Stores database for those amounts or sales taxes on the date the transaction originally occurred I couldn't find anything. I am assuming that it will sync it to the date the transaction originally occurred?

    Thank you
    Hendr?



    Marc wrote:

    Are you actually seeing the offline database sync?
    03-May-10

    Are you actually seeing the offline database sync? It should happen ever
    time you Z out a register and an animated icon appears on the screen whil
    it occurs
    If not - I had issues getting offline to sync for along time and for me,
    had to manually open a port in the Windows Firewall to get it to wor
    Windows Firewall: Exceptions: Add Port: Name: SQL 1433, Port#:1433, selec
    TCP, Add Port: Name: SQL 1434, Port#: 1434, select UD

    Mar

    <Hendre Janse van Rensburg> wrote in message

    Previous Posts In This Thread:


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    Hendre Janse van Rensburg, May 4, 2010
    #3
  4. Hendre,

    Do you see a Blind Cose for the Offline batch? Manager | Journal | Update Batch Info | OK




    in message Hi Marc

    Thanks for the response.

    Yes, I saw the animated icon appear and a progress bar indicating, apparently, that its busy syncing it. But when I searched in the Stores database for those amounts or sales taxes on the date the transaction originally occurred I couldn't find anything. I am assuming that it will sync it to the date the transaction originally occurred?

    Thank you
    Hendr?



    Marc wrote:

    Are you actually seeing the offline database sync?
    03-May-10

    Are you actually seeing the offline database sync? It should happen every
    time you Z out a register and an animated icon appears on the screen while
    it occurs.
    If not - I had issues getting offline to sync for along time and for me, I
    had to manually open a port in the Windows Firewall to get it to work
    Windows Firewall: Exceptions: Add Port: Name: SQL 1433, Port#:1433, select
    TCP, Add Port: Name: SQL 1434, Port#: 1434, select UDP

    Marc

    <Hendre Janse van Rensburg> wrote in message

    Previous Posts In This Thread:


    Submitted via EggHeadCafe - Software Developer Portal of Choice
    WPF Reflection Effect
    http://www.eggheadcafe.com/tutorial...-beab-49bd76e20b9b/wpf-reflection-effect.aspx
     
    Jeff @ Check Point Software, May 6, 2010
    #4
  5. Hendre Janse van Rensburg

    PeterBoden

    Joined:
    Oct 22, 2013
    Messages:
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    I have experienced similar problem and can't find solution. After Z report, apparently offline database is being updated but item table definitely is not updated nor are transactions. I have tried turning Firewall OFF and still Offline database does not update.
     
    PeterBoden, Oct 22, 2013
    #5
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