Employee's Addresses keep changing to Company's

[Cory]

I am using ADP for our Payroll. Everytime I go into the PR module and
process paychecks, and print them out, it prints and changes the employees'
address to the company's address. When I contacted support they told me the
only thing they could have me do was to re-enter the employee's addresses. I
did that, all FORTY of them and this payday it changed them back again...only
the ones that had a paycheck processed, so it seems it must be in the P/R
Module or on ADP's end. Anybody else having this problem? Any thoughts? I
can't re-enter these every two weeks and our emplyee database is growing.
Thanks for any comments.

 

[Jason]

Cory,
I have a solution for you.

After running payroll in ADP and cutting checks, then you should use the
"Banking" module to re-enter each employees' check information.

The SBA program will prompt you to verify that you have changed the
employees' home address information and ask if you want to save the changes.

Always answer "NO". The employees' address will remain unchanged in the ADP
database.
Hope this helps.

-Jason

 

[Cory]

Thanks Jason...I will try that...but isn't that extra work that should not be
necessary, or is that that the proper procedure for doing P/R?

 

[Jason]

Cory,
You are right, it is extra work but unfortuantely it's a shorfall in
Microsoft's program.
However, the extra work makes reconcilitation of your monthly bank
statements a bit easier so it's not a total waste of time.

Note, that in the ADP Payroll module under "Company" and "GL-Employee",
scroll to the bottom until you find the "Net Pay" section. The General
Ledger Account should be "P/R Expense - Net Payroll" and not your "Bank
Account".

In the Banking module, under "Write Checks" menu, make sure you set up the
profile according to the following:

1) Bank Account: this should be your payroll banking account;
2) Item: "P/R Expense - Net Payroll"; this matches with the ADP Payroll
module above in the General Ledger Account;
3) No. enter here, the Check number printed from ADP;
4) Amount. Enter the Net pay amount for that employee;
5) Make sure the "Check to be Printed" tick box on the right is NOT CHECKED.

Make sure you "Memorize" each employee's entry for future use.

This should solve your problems.
Hopefully, Microsoft can improve the integration with ADP in future versions
of SBA. Bill Gates, you listening?

-Jason

 

[Cory]

Thanks so much Jason for your detailed explanation...it does make a lot of
sense. I will do it that way until MS can get it fixed. I cannot believe
that MS hasn't been able to provide a fix for that type of problem. I was
shocked when he said just retype it in, that's our only solution; I'd like to
see them retype all of their employees' address each payday! Thanks again!