Error Recovery


D

Dave Martin

I tried to delete a repeating transaction and there was a problem wtih
the dates, Quicken sent the transaction to stop a payment that was in
the past and the update failed but now stuck in error recover mode every
time I try to go online- and can't figure out how to edit the
transaction because it says I have to wait until the error recovery runs?

The transaction is with Bank of America, any idea how to delete the
transaction or get past the recovery mode, thanks.
 
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J

John Pollard

Dave said:
I tried to delete a repeating transaction and there was a
problem wtih
the dates, Quicken sent the transaction to stop a payment that
was in
the past and the update failed but now stuck in error recover
mode
every time I try to go online- and can't figure out how to
edit the
transaction because it says I have to wait until the error
recovery
runs?
The transaction is with Bank of America, any idea how to
delete the
transaction or get past the recovery mode, thanks.
You might start here (watch for wrap):

https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=2581
 
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D

Dave Martin

John said:
Tried that before I posted the message. Interesting, the problem
corrected itself this morning. My auto update tried to run and failed.
When I opened Quicken, there was a message to say that my requests were
unable to be sent and had been cancelled, I should check with my bank to
see if the requested changes had gone through or not. Since the change
wasn't really an issue, I went ahead and did an update and this time, it
worked and brought everything up to date.

I was getting ready to try reloading the software (Quicken 2006 Deluxe
btw) and was going to give it one more try. I wonder if there is some
timer that resets after 24 hours or something like that to make the
update "give up".

Thanks for the reply.
 

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