Experience with moving Quicken 2005 to Vista


S

Spectrumone

Experience in summary form.....
1. 50% of the time Quicken crashes on exit.
2. When you update a report, Quicken does not save new version of report.
3. Updates stock prices ok and saves the price updates. The stock prices
are saved even though later on the program crashes on exit.
4. 50% crashes when finshing a data file backup.
Wonder if it is some kind of permission problem. Got one error code 6779.
Have no idea what that means.


Tom
 
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M

Melvin

What Version of Vista? Ultimate, Business, Premium? 32-bit? 64-bit?

I have seen problems with legacy software on Vista Ultimate 64-bit.
 
S

Spectrumone

Vista Premium 32 bit
Melvin said:
What Version of Vista? Ultimate, Business, Premium? 32-bit? 64-bit?

I have seen problems with legacy software on Vista Ultimate 64-bit.
 
D

David A. Lessnau

In my case, Quicken 2005 Premier crashes 99.9% of the time when I leave the
program following a data download. If I don't Update, I usually don't have
a fault.

In general, I'd say Quicken's problems under Vista (which Intuit seems to be
mostly ignoring) are probably due to file/directory permissions. From some
of the threads on Intuit's site, one person noted that he couldn't get
Quicken to work until he moved his data file from the default location under
the Program Files directory to somewhere else. I've never had that kind of
problem because I've NEVER used the default data file location (and what
kind of company uses a default user data file location under Program Files?
How long have we had some form of the (My) Documents folder (where such
things belong)?). I also saw one person say that he couldn't get things to
work until he moved the default program location away from being under
Program Files. The odd thing, though, is that the symptoms vary from person
to person. If it were just a permissions problem, I'd think everyone would
have the same problems.

Yesterday, after doing my post-taxes computer clean-up, I needed to get rid
of the old data file names from the File menu under Quicken. While looking
for that INI file, I tried editing QUICKEN.INI under
\ProgramData\Intuit\Quicken\Config (not the right location for that, but it
showed Billminder as Off instead of On). I couldn't save the file. It
definitely looks like Vista puts special permissions on the Program Files
and ProgramData locations. Can Quicken, itself, modify its own
configuration files? Since I have Billminder on and that INI says it's off,
the answer seems to be "only sometimes."

I don't know what Intuit's going to do about these problems. These kinds of
permissions things might require a big change to the way Quicken works. I
have trouble believing Intuit will even patch Quicken 2007, let alone any
earlier versions. They probably won't get it working until the next version
(7 or 8 months from now).
 
M

Melvin

David,

I find your comments particularly insightful - thanks.

With regard to your comments (quoted below), I am sure you're correct. Any
excuse to force users to buy software...

---begin quote---
I have trouble believing Intuit will even patch Quicken 2007, let alone any
earlier versions. They probably won't get it working until the next version
(7 or 8 months from now).
---end quote---

I remember that Intuit really dragged their feet on whether they supported
Windows 2000 (I think I was using Quicken 99 at the time); in that case I
don't think they actually had problems. But they wouldn't talk to you if
you were on this "unsupported" operating system.
 
S

Spectrumone

Running Vista Premium on new HP dual core machine. Since my last post have
communicated with Quicken tech and he had me supervalidate the mydata file.
That validation fixed the problem of changed reports not being saved. But
still get error 6779 on exiting Quicken. Have not seen any thing strange
functionally since validation fix, but the error means something is still
amiss.
 
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J

John Pollard

Spectrumone said:
Running Vista Premium on new HP dual core machine. Since
my last post have communicated with Quicken tech and he
had me supervalidate the mydata file. That validation
fixed the problem of changed reports not being saved.
But still get error 6779 on exiting Quicken.
I think those error numbers are Microsoft error numbers. Try
searching the MS Support site for your error number.
 
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D

David A. Lessnau

One other thing. If I wait for some indeterminate time after doing an
Update in Quicken before exiting the application, the program tends to not
crash. I have no idea if this is just the luck of the draw or an actual
cause/effect type of thing. But, the few times Quicken hasn't crashed on
exit following a download have been when I let the program sit for a few
minutes before exiting. It doesn't make any sense, but I thought I'd add it
here.
 

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