Faxing of Invoices.


C

Cynthia

We recently sent out letters asking our customers if they wanted us to
fax them the invoices instead of mailing them. Within this letter we
asked that they sign the agreement if they wanted us to start faxing
along with their accounting fax number.

I am having a debate with a partner regarding the signed document. I
feel that we should keep the signed agreement and file it with in
their file, and he thinks we should just throw them out.

Please let me know what you think.

Thanks
 
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H

HSalim

What agrement? did you get a lawyer to draft it with all legalese?
Are you going to charge an "administrative handling charge" when your
customer wants to
- change te fax number
- Stop receiving faxes and switch to email or snail mail?

Why keep them? Are you afraid your customer is going to sue you for sending
junk faxes?
Lighten up, and keep the letters aroud for a short while - they may come in
useful to check the fax number or to doodle on when you have some free time,
and then, just toss em.

HS
 
H

HSalim

What agrement? did you get a lawyer to draft it with all legalese?
Are you going to charge an "administrative handling charge" when your
customer wants to
- change te fax number
- Stop receiving faxes and switch to email or snail mail?

Why keep them? Are you afraid your customer is going to sue you for sending
junk faxes?
Lighten up, and keep the letters aroud for a short while - they may come in
useful to check the fax number or to doodle on when you have some free time,
and then, just toss em.

HS
 
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M

Michael J Davis

How odd, I sent the following response at 28 January 2004 09:38:24 GMT
and it hasn't appeared here yet!

Cynthia said:
We recently sent out letters asking our customers if they wanted us to
fax them the invoices instead of mailing them. Within this letter we
asked that they sign the agreement if they wanted us to start faxing
along with their accounting fax number.

I am having a debate with a partner regarding the signed document. I
feel that we should keep the signed agreement and file it with in
their file, and he thinks we should just throw them out.

Please let me know what you think.
In my 44 years in commercial environments, I have always found - in
cases of dispute - a great advantage in having a document signed by the
other party. (Or at least with adequate evidence that the other party
had seen it, such as a letter objecting to it!)

However, this can lead to bulging filing cabinets, and may not be
practicable. So why not just keep the paper for say, three or four
years, *and* refer on the faxed invoices to "this invoice is faxed with
agreement with your company, if you prefer a paper copy please contact
xyz."

HIH

Mike
[The reply-to address is valid for 30 days from this posting]
--
Michael J Davis
http://www.trustsof.demon.co.uk
<><
For this is what the Lord has said to me,
"Go and post a Watchman and let
him report what he sees." Isa 21:6
<><
 

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