Halifax Building Society Pathetic


L

Lance

A relative has almost opened an online ISA with Halifax.

Except she now has to take in some ID and proof of address to a branch.

I phoned to see if I can take in the ID as the relative works all week
including Saturday (most weeks) . It is really difficult to go in to a branch
- hence using the on-line system.

I phoned the branch, and yes, I can take the relevant ID information in - proof
of identity and proof of address - on her behalf.

Here is the joke:

I cannot take her passport in - as they could not prove her identity because
the photo would not be a likeness of me.
BUT I can take in a letter from the benefits agency showing that she receives
child benefit as proof of identity.

Of course I cannot use that same document as proof of address - a utility bill
will be needed for that.

Absolute nonsense.







Judith <[email protected]>
 
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J

JNugent

A relative has almost opened an online ISA with Halifax.

Except she now has to take in some ID and proof of address to a branch.

I phoned to see if I can take in the ID as the relative works all week
including Saturday (most weeks) . It is really difficult to go in to a branch
- hence using the on-line system.

I phoned the branch, and yes, I can take the relevant ID information in - proof
of identity and proof of address - on her behalf.

Here is the joke:

I cannot take her passport in - as they could not prove her identity because
the photo would not be a likeness of me.
BUT I can take in a letter from the benefits agency showing that she receives
child benefit as proof of identity.

Of course I cannot use that same document as proof of address - a utility bill
will be needed for that.

Absolute nonsense.
It's the fight against money-laundering, innit?
 
J

Jonathan David Amery

"Lance" wrote in message


A relative has almost opened an online ISA with Halifax.

Except she now has to take in some ID and proof of address to a branch.

I phoned to see if I can take in the ID as the relative works all week
including Saturday (most weeks) . It is really difficult to go in to a
branch
- hence using the on-line system.

I phoned the branch, and yes, I can take the relevant ID information in -
proof
of identity and proof of address - on her behalf.

Here is the joke:

I cannot take her passport in - as they could not prove her identity because
the photo would not be a likeness of me.
BUT I can take in a letter from the benefits agency showing that she
receives
child benefit as proof of identity.

Of course I cannot use that same document as proof of address - a utility
bill
will be needed for that.

Absolute nonsense.







Judith <[email protected]>
 
M

Mark

It's the fight against money-laundering, innit?
I found Halifax to be quite helpful when my teenage son opened an
account there. As he did not have any bills, passport or a driving
license they accepted alternative documents as proof of ID.
 
D

Derek F

A relative has almost opened an online ISA with Halifax.

Except she now has to take in some ID and proof of address to a branch.

I phoned to see if I can take in the ID as the relative works all week
including Saturday (most weeks) . It is really difficult to go in to a branch
- hence using the on-line system.

I phoned the branch, and yes, I can take the relevant ID information in - proof
of identity and proof of address - on her behalf.

Here is the joke:

I cannot take her passport in - as they could not prove her identity because
the photo would not be a likeness of me.
BUT I can take in a letter from the benefits agency showing that she receives
child benefit as proof of identity.

Of course I cannot use that same document as proof of address - a utility bill
will be needed for that.

Absolute nonsense.







Judith <[email protected]>
Post Office and ING refused my wife as they said she did not exist
electronically.
The Post Office branch accepted her ID with passport and Council Tax
bill but head office didn't. She went back to the Post Office and after
much conversation with head office the exasperated clerk said that I can
assure you that she does exist and is standing in front of and I have
her passport.
She had an account with ING. When the bonus period ended they told her
to close the account and reopen it three days later to again get the
bonus.They then said that she did not exist electronically.
Derek
 
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T

The Revd

A relative has almost opened an online ISA with Halifax.

Except she now has to take in some ID and proof of address to a branch.

I phoned to see if I can take in the ID as the relative works all week
including Saturday (most weeks) . It is really difficult to go in to a branch
- hence using the on-line system.

I phoned the branch, and yes, I can take the relevant ID information in - proof
of identity and proof of address - on her behalf.

Here is the joke:

I cannot take her passport in - as they could not prove her identity because
the photo would not be a likeness of me.
BUT I can take in a letter from the benefits agency showing that she receives
child benefit as proof of identity.

Of course I cannot use that same document as proof of address - a utility bill
will be needed for that.

Absolute nonsense.
It's all part of the jew diligence process these days.
 
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S

s_pickle2001

A relative has almost opened an online ISA with Halifax.



Except she now has to take in some ID and proof of address to a branch.



I phoned to see if I can take in the ID as the relative works all week

including Saturday (most weeks) . It is really difficult to go in to a branch

- hence using the on-line system.



I phoned the branch, and yes, I can take the relevant ID information in - proof

of identity and proof of address - on her behalf.



Here is the joke:



I cannot take her passport in - as they could not prove her identity because

the photo would not be a likeness of me.

BUT I can take in a letter from the benefits agency showing that she receives

child benefit as proof of identity.



Of course I cannot use that same document as proof of address - a utility bill

will be needed for that.



Absolute nonsense.















Judith <[email protected]>
Halifax Building Society does not exist.
 

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