Headquarters


A

Angelique

LOL..lets try this again..I have 3 stores to set up and this is the first
time i have to install Headquarters..

Does it come with SQL or do i have to purchase SQL seperately??
and is there instructioons anywhere that i can see step by step how to do
this..

answers quickly would be very much appreciated
 
Ad

Advertisements

R

Robert Armstrong - RMS Ltd

If you are an RMS reseller this should have been covered before writing your
exam.

If you are a customer I would strongly recommend talking with a Certified
Reseller about getting some help install. Do a google search for "Microsoft
Retail Management" and you should be able to find a suitable Partner that you
feal confident and comfortable with to help you out.

If you are completely absolutely against working with a Certified Reseller
there are help files that come with the system that explain installation,
setup and configuration.

SQL 2005 Express comes with the system, whether or not it is suitable for
your operations is another story.

Robert
 
A

Afshin

You need to buy HQ. But when installing you need to make sure that the
collation settings are the same in all stores and HQ. If you need help we
can provide you web based training per hour.

Afshin Alikhani - (e-mail address removed)
Retail Realm
= = = = = = = = =
 
A

Angelique

Thank you..yes we are resleers..I started working here a year ago..my boss
wont pay for me to train..i have to learn it all on my own..so i found this
forum and I come and ask..thats why I post where I can..

thank you
 
C

convoluted

"My boss won't pay for me to train...." - I can't tell you how sorry I feel
reading these lines....

If you are a reseller, that means you should have access to Partnersource.
There is also web-based e-learning for both Store Operations and
Headquarters, at a nominal fee of about $100. You won't learn everything
about the software, but you'll get a solid foundation on which to build. Do
not rely on newsgroups, although yes you can get some good advice (I know I
have benefitted from this newsgroup immensely) but as a reseller, you cannot
afford to get wrong advice, as you run the risk of messing up your client's
system.
$100 for e-learning straight from MS (which you can also do on your spare
time, not for your boss' benefit, but for your benefit) is a good investment.
If he/she still doesn't see it this way, time to polish the good ol' resume.

But to go back to your original question, if the retailer already has three
stores, running independent copies of Store Operations Manager, you have to
decide which Store Ops database is the most complete and reliable, as the HQ
database is created from a Store Ops database. The other two stores will
then inherit their item list from a store exported from HQ. The primary
reason for this is that all stores need to have the same identifier for
centrally managed data (ie, items).

Earlier someone mentioned on this post to engage a RMS certified partner.
HQ is not difficult to roll out, but its also not easy. It may be worth it
to bring onboard someone that can get this done quick, and give you an
opportunity to see what this entails.

Good luck - hope this helps....
 
C

Craig

"Thank you..yes we are resleers..I started working here a year ago..my boss
wont pay for me to train..i have to learn it all on my own"
This just blows me away! Your boss plans on taking advantage of some
unwitting retailers that think they are hiring someone that knows how to do
the job. Basically they will pay you to learn on the job. Then when you
screw everything up royally for them they will have to pay someone else to
do the job right for them. Unbelievable.

Craig
 
Ad

Advertisements

A

Afshin

Craig you are right. Customers be aware - ask the partner to show you the
MS Certification that this person has qualified and passed the exam for
Store Operation and Headquarters.

Afshin Alikhani - (e-mail address removed)
Retal Realm
= = = = = = = =
 
A

Angelique

wow..I am trying to learn alot on my own..I have set up a store already I
just never used headquarters..and yes I use this site too..I havent been
steered wrong yet...but I will say I do agree with u..I have certificatoins
just not in RMS..didnt even know they had them...but I am proud of myself for
learning what I have on my own..
 
B

Bill Yater

"..., if the retailer already has three stores, running independent copies of
Store Operations Manager, you have to decide which Store Ops database is the
most complete and reliable, as the HQ database is created from a Store Ops
database. The other two stores will then inherit their item list from a
store exported from HQ. The primary reason for this is that all stores need
to have the same identifier for
centrally managed data (ie, items)."

Does Microsoft have any tools to help merge data from existing Store
Operations databases into a common Headquarters database? There are more than
just items which need to be centrally managed in HQ; there's departments,
categories, reason codes, tax codes, tender types, suppliers, and that's just
off the top of my head.

Customer also need to come up to HQ. They do originate at the store, but if
the same customer was added at two diffferent stores, and assuming they want
to use global customers, is there any tool to allow you to merge these two
customers into one? I don't expect this to be a single SQL script or
one-click tool, but something to let you compare customer records on common
fields, review the ones with the same or similar information, then decide
which one to keep.

There's also the matter of bringing sales history from these stores
together. since the sales at the store originated with item and customer info
which wre not previously in HQ, any transaction history I try to bring in
will reference the customer and item ID at the store, not the one created by
HQ.

Again, I'm looking for tools that are available from Microsoft or are
downloadable from PartnerSource. If I need to buy a third-party tool form
someone, I'll go ahead and develop these SQL scripts and tools of my own.
 
R

Ricardo

Does anyone know if there is a way to stop all the components of and
asssembly or a kkit item from being listed on the receipt and just to show
up as the kit/assembly item name please.

OR

Maybe someone can give me some advise on how to setup our items more
effectively. I have a custom prinitng/crafting business. The products I sell
involve printing custom artwork for customers and the production process
includes ink,scalpal blades,pvc film etc. I would like my stock to deplete
as I sell items and the cashier should be able to select substitutes for
certain items as the POS, but I do not want each individual item showing up,
like 5ml ink, 1 blade 1 film etc. Is there any better eay to do this ?

Many thanks for any help
 
Ad

Advertisements

J

Jeff @ Check Point Software

Bill,

Maybe you should ask the in Partner forum?
http://social.microsoft.com/Forums/en-US/partnerdynamicsrms/threads



"..., if the retailer already has three stores, running independent copies of
Store Operations Manager, you have to decide which Store Ops database is the
most complete and reliable, as the HQ database is created from a Store Ops
database. The other two stores will then inherit their item list from a
store exported from HQ. The primary reason for this is that all stores need
to have the same identifier for
centrally managed data (ie, items)."

Does Microsoft have any tools to help merge data from existing Store
Operations databases into a common Headquarters database? There are more than
just items which need to be centrally managed in HQ; there's departments,
categories, reason codes, tax codes, tender types, suppliers, and that's just
off the top of my head.

Customer also need to come up to HQ. They do originate at the store, but if
the same customer was added at two diffferent stores, and assuming they want
to use global customers, is there any tool to allow you to merge these two
customers into one? I don't expect this to be a single SQL script or
one-click tool, but something to let you compare customer records on common
fields, review the ones with the same or similar information, then decide
which one to keep.

There's also the matter of bringing sales history from these stores
together. since the sales at the store originated with item and customer info
which wre not previously in HQ, any transaction history I try to bring in
will reference the customer and item ID at the store, not the one created by
HQ.

Again, I'm looking for tools that are available from Microsoft or are
downloadable from PartnerSource. If I need to buy a third-party tool form
someone, I'll go ahead and develop these SQL scripts and tools of my own.
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Headquarters 2
headquarter client 1
Headquarters client 1
Error Headquarter 2
Headquarters Functionality 11
Headquarters Client 1
HeadQuarter Manager 5
Headquarters Question 0

Top