Help!! Cannot repair file or restore backups.


B

Brad

I opened up my Money2002 std today and received the following message:
=====================================================
Money has detected that you did not close the file "Active" before exiting.
Money now needs to verify the information in you file. If you file is
large, the may take a few minutes. Do you want to do this now?
If you click No, you'll need to open a different Money file.
=====================================================

I responded Yes and the repair begins but shortly an error is
generated...which I dutifully select to send to Microsoft. After try this
a few times I selected No to the above and select to restore one of my
backups....I have been very good about creating regular backup files.
But.....even when I select a backup file I get the same above error
message....and I've tried all my backup files going back over a month. It
seems the ONLY option I have that does not cause the error is to create a
new file.

Am I screwed??? Are all my files lost, including all my backups? Is there
a way around this, a patch or other?? Should I try reinstalling money?

Brad
 
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B

Brad

Thanks for the faq link...that's very useful in general. The solution was
to repair/reinstall money and after that money could read any of my files.
Come to think of it, the last time I used money and it worked was before a
my recent install of a bunch of xp updates so I wonder if something there
could have corrupted money? Regardless, it works so I'm happy.



Brad
 
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D

Dick Watson

Great! The tip off that made me think you were headed for reinstall was when
you said multiple backups exhibited the same behavior. That's why the next
question was the sample file.
 

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