Help please!! My invoices all disappeared


Z

zac

So... started up Money today and for some reason over half a year of
invoices are gone!! This is a big deal for me as it is stupidly the
only source I had for that information. Where did it go?? The rest
of money is there.. all the bank accounts and such, just all of my
invoices disappeared. Has this happened to anyone else? Any
suggestions? I will greatly appreciate any help with this disaster.
 
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D

Dick Watson

Are you sure you are not in some View setting like View only last 90 days???
 
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C

Cal Learner-- MVP

So... started up Money today and for some reason over half a year of
invoices are gone!! This is a big deal for me as it is stupidly the
only source I had for that information. Where did it go?? The rest
of money is there.. all the bank accounts and such, just all of my
invoices disappeared. Has this happened to anyone else? Any
suggestions? I will greatly appreciate any help with this disaster.
Did you recently convert to Vista? There may be some permissions
thing involving an invoice folder or file permissions. Vista has a
tighter permissions model than XP.

Here is an idea: Look in
"C:\Users\All Users\Microsoft\Money\14.0\Invoice"
Each invoice, I was told, is a separate file. With Windows Explorer,
set up to see the user and permissions. See if there is something
different with the older ones. In particular, I was wondering if
they were owned by a different user name.

Another thing would be to run Money by right-clicking the launch
icon, and choose RunAsAdministrator. See if you can see your
invoices then.

Here are a couple of KB articles that could somehow help:

http://support.microsoft.com/kb/899625/en-us

http://support.microsoft.com/kb/890398/en-us



Let us know what you find out.
 

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