Help with Microsoft dynamic pos 2009


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I have an IBM sure POS 700 cash register RUNNING WIN-XP, and I am using Microsoft Dynamic pos 2009, How do I create "HOTKEYS" for departments? I am not sure if there is a separate keyboard plug in I need to install I am using the Toshiba Opos configuration tool I am also having trouble configuring the MSR for credit cards.PLEASE HELP
 

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