P
Peter Saxton
My comments about the usefulness of the search engine were criticised
by one person.
It's interesting that the ICAEW made a comment in relation to VAT
registration:
"INFORMATION AVAILABLE ON THE HMRC WEBSITE
36. If you type into the search line in the website 'VAT
registration form' the first result is about pension schemes. None of
the other results appears to provide the actual form. New businesses
probably do not know that the VAT registration form is VAT 1. However,
if 'VAT 1' is put into the search line the actual form is the tenth
result in the search. If the trader does not wish to use online
filing he may find it difficult just obtaining the form (that is the
existing VAT 1 form). There is a useful list of frequently asked
questions about VAT registration but the potential applicant is only
likely to be able to find it by accident.
37. It is important for businesses to be able to find VAT
registration forms quickly and to find related information that will
help with the registration process. Access to the online registration
service is clearly mapped. We think it should be made easier to
access the registration form for those wishing to make a 'paper'
application."
I feel it is important that HMRC understand how bad their search
engine is and not take false comfort from comments by some people.
by one person.
It's interesting that the ICAEW made a comment in relation to VAT
registration:
"INFORMATION AVAILABLE ON THE HMRC WEBSITE
36. If you type into the search line in the website 'VAT
registration form' the first result is about pension schemes. None of
the other results appears to provide the actual form. New businesses
probably do not know that the VAT registration form is VAT 1. However,
if 'VAT 1' is put into the search line the actual form is the tenth
result in the search. If the trader does not wish to use online
filing he may find it difficult just obtaining the form (that is the
existing VAT 1 form). There is a useful list of frequently asked
questions about VAT registration but the potential applicant is only
likely to be able to find it by accident.
37. It is important for businesses to be able to find VAT
registration forms quickly and to find related information that will
help with the registration process. Access to the online registration
service is clearly mapped. We think it should be made easier to
access the registration form for those wishing to make a 'paper'
application."
I feel it is important that HMRC understand how bad their search
engine is and not take false comfort from comments by some people.