How to deal with items if its under Warranty and what procedure us


K

Kaushal

Hi,

I would like to know how do i manage for the below scenario:

1. We are not maintaining Serial Numbers or Batch numbers for our stock
items. When we sell an item to the customer which is under warranty and if
the customer returns the product within the warranty period, how do i treat
this (the Claim) in accounting & in Inventory?

2. The customer claims the warranty with us and we claim the same from the
manufacturers. If we replace the warranty item to the customer immediately
(Inventory decreases) and in the mean while, we claim the same from our
manufacturers then, how do i track my outstanding inventory which will be due
from the manufacturer? How do i follow up?

Your inputs for the above scenario will be greatly appreciated.


Regards,
Kaushal
 
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